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Customer Service Representative
2 weeks ago
**Customer Service Representative - Desjardins Agent Team Member**
Location: Grimsby, Ontario
Type: Full Time, Permanent
**Position Overview**:
A successful Desjardins Agent is seeking a motivated professional to join their growing agency. We are located in the downtown core of Grimsby and require an individual who can keep up with the fast-paced environment and increasing demand from a town that is rapidly expanding. We seek a dynamic and driven individual capable of helping our business grow through value-based conversations and remarkable customer experience. This is your opportunity for a rewarding career with excellent income and growth potential.
**Requirements**:
- OTL - Property & Casualty license (must be able to obtain)
- Looking to build a career
- Self-motivated
- Excellent communication skills - written, verbal, and listening
- Strong work ethic
- Organized, with the ability to problem-solve
- Ability to work as a team
- Attention to detail
- Ability to multi-task
**Responsibilities**:
- Provide prompt, accurate and friendly customer service
- Identify customer needs and determine gaps in coverage through value-based conversations
- Setting financial service appointments (life, disability & critical illness insurance) for licensed team members
- Social media management
- Administrative activities such as bank deposits, keeping inventory of office supplies, organizing and mailing marketing material
**SALARY RANGE: $50000 - $60000 / year**
**As an Agent Team Member, you will receive...**
- Competitive compensation; salary plus bonus
- Paid vacation and sick days
- Health and Dental Benefits
- Representation from an established and well known Agent within the community
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._
