Product Trainer- West

2 weeks ago

Vancouver, Canada Miele Limited Full time

**Location**:Vancouver, BC
**Reporting to**: VP Marketing

**“Make your career an amazing journey”** **with Miele Canada**

Since 1899, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1989 and has been on a steady path of growth ever since.

Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level.

Miele recognizes that competitive compensation is a cornerstone for recruiting and retaining employees.

**Why Join Miele**

Miele offers great job growth and training opportunities with market total compensation package to include:
100% Company Paid Benefit Plan, Life Insurance, Disability and a Health Spending Account.

Pension Plan
- Company contributes 6% of salary - no employee matching required.

Employee discounts on products, Career development opportunities, Tuition reimbursement program.

Great working conditions and other incentives to attract and retain great talent like you.

**About the Role**

Product Trainer will support the development and delivery of comprehensive training programs designed to enhance employee and partner knowledge and sales effectiveness. Under the guidance of the National Training Manager, this role plays a key part in ensuring consistent alignment with Miele’s standards of quality, service excellence, and brand values.

**What You Will Do**

**Training Development & Delivery**
- Design, develop, and implement learning materials tailored to specific organizational needs.
- Deliver engaging and interactive training sessions using various formats, including in-person theoretical and hands-on workshops.
- Ensure training content accurately reflects Miele’s products, services, processes, and brand messaging.
- Continuously assess and refine training approaches to maximize participant engagement and knowledge retention.

**Collaboration & Support**
- Partner closely with the National Training Manager to identify training needs and gaps.
- Provide coaching, feedback, and support to employees and partners post-training to reinforce learnings.
- Act as a resource for continuous learning to ensure training effectiveness.

**Performance Tracking & Improvement**
- Evaluate training program effectiveness through assessments, feedback surveys, and performance metrics.
- Analyze training outcomes and generate actionable insights to continuously enhance program impact.
- Maintain up-to-date training records, reports, and documentation aligned with organizational compliance and standards.

**We think it would be awesome if you have**
- Bachelor’s degree or College Certificate in Education, Business Administration, or related field.
- Minimum of 3-5 years of experience as a Trainer, Learning & Development professional or Sales Representative preferably in a premium brand or consumer-focused environment.
- Proven experience designing and delivering effective training programs or product information to consumers and/or partners.
- Excellent presentation, communication, and facilitation skills, with a strong ability to engage diverse audiences.
- Demonstrates a strong ability to work well independently and collaborate effectively across functions, driving alignment and continuous improvement.

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