Dispatcher

**COME GROW WITH US**

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

**ABOUT THE OPPORTUNITY**:
McDougall Energy is looking for a detail orientated**and reliable professional to fill the position of **Dispatcher/Professional Delivery Driver** to join our team in **Little Current, Ontario**. Reporting to the Operations Supervisor, this is an integral member of the Operations team responsible for coordinating daily dispatch activities while also safely and efficiently completing assigned deliveries.

Responsibilities include:

- Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization
- Providing directions to drivers regarding routes and customer requirements
- Working with the Operations Supervisor troubleshoot repairs and truck maintenance and organizing fleet maintenance as per company policies and regulations
- Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery
- Adhering to all company health and safety policies, standard operating procedures and established industry regulations
- Ensuring the safe and timely delivery of products to our customers
- Conducting daily vehicle inspections and accurately complete related documentation
- Providing exceptional customer service and communication to customers, peers, dispatchers and supervisors
- Utilizing a handheld computer device to monitor the flow of fuel being input and disposed of from the truck and maintain inventory of bulk products on truck
- Assisting with providing support for vacation coverage for drivers
- Working outdoors in all weather conditions to meet our customers’ needs
- Performing other duties as required (e.g. organizing / cleaning; warehouse, yard, office etc.).

**ABOUT YOU**:

- Minimum 2 years driving experience with a valid **DZ license**:

- Dispatch and logistics experience along with geographical knowledge of Northern Ontario
- Excellent interpersonal and communication skills (verbal and written)
- Proficient computer skills and familiarity with Microsoft Office Suite
- Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
- Excellent customer service skills
- Ability to work independently as well as in a team environment
- Ability to work variety of shifts including on-call
- Knowledge of TSSA, WHMIS & TDG requirements considered an asset
- Working knowledge of the fuel and propane delivery industries’ practices and processes considered an asset

**WHAT WE OFFER**:

- Competitive Salary and shift premiums paid bi-weekly
- Paid 4 to 6-week detailed training program including TDG, WHMIS, and CPPI
- Up to $2,000 in Driver Safety Bonuses available, paid quarterly
- $500 for driver referrals through our Employee Referral Program
- Overtime available
- paid after 44 hours
- Start with 3 weeks paid vacation
- Employer paid Health Benefits including dental and vision
- Employer matched RRSP
- Life and disability insurance
- Free uniforms, outerwear, and Personal Protective Equipment (PPE)
- Employee and Family Assistance Program (EFAP)

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.