Assistant Director of Care

**Role Title: Assistant Director of Care**

Evening Shift - 11 am - 7 pm

In collaboration with the Director of Care, the Associate Director of Care (ADOC) plays a key role in ensuring the delivery of care aligns with best practice guidelines and adheres to clinical scope in compliance with provincial regulations. The ADOC will oversee nursing practices, ensuring a resident-centered approach, while actively contributing to the development, implementation, monitoring, and evaluation of care and services provided to residents within the home.

**Key Outcomes**:

- Serve as a strong advocate for resident safety and the ongoing improvement of quality care.
- Attain high Resident and Family Satisfaction scores, as measured through Satisfaction Survey Results.
- Consistently meet or exceed all quality indicators for residents, in alignment with organizational and Ministry guidelines, through the effective execution of required clinical programs.
- Foster a culture of employee engagement, driving an increase in overall employee satisfaction compared to the previous year.
- Ensure adherence to regulatory compliance, as well as organizational standards, policies, and procedures.
- Promote and maintain resident safety through strict compliance measures.
- Achieve full regulatory compliance regarding healthcare records and the secure handling of drugs and narcotics.

**Key Responsibilities**:
In collaboration with the Director of Care:

- Align resident care services with the identified needs of both the internal and external communities.
- Oversee the financial and human resource management of the Nursing Department.
- Maintain and evaluate all clinical programs within the Nursing Department to ensure compliance with legislative and professional standards.
- Serve as a liaison with hospitals, medical staff, community organizations, and other healthcare disciplines to ensure the effective delivery of care within the home.
- Hire, supervise, evaluate, promote, and manage the performance of care staff.
- Develop, review, and update job routines for all clinical staff while providing ongoing leadership and support to clinical leads and staff.
- Ensure the provision of quality care in a safe, effective, and efficient work environment.
- Ensure the availability and proper maintenance of Nursing Department supplies and equipment to meet operational needs.
- Collaborate with the Director of Care on Infection Control matters and coordinate related monitoring activities within the home.
- Assume the responsibilities of the Director of Care in their absence.
- Demonstrate knowledge of the Resident Bill of Rights and the organization’s governing principles, actively promoting these values.
- Ensure resident satisfaction and contribute to continuous quality improvement initiatives.
- Participate in the review and analysis of clinical and quality outcomes.
- Uphold and promote the organization’s values and philosophy regarding ethics, morality, and integrity, as outlined in the Code of Conduct.
- Adhere to all responsibilities for reporting adverse resident occurrences in accordance with regulatory and legislative requirements.
- Perform other duties as assigned.

**Required Education, Credentials and Experience**:

- Minimum of one (1) year of experience working as a Registered Nurse in the long-term care sector.
- Minimum of three (3) years of experience working as a Registered Nurse in a managerial or supervisory capacity in a health care setting.
- Current registration as a Registered Nurse with the applicable Provincial licensing body is required.
- Bachelor or Master of Nursing preferred.
- Current CPR certification required.
- Demonstrated leadership and communication skills.
- Professional competencies related to life-long learning, public relations, and health environment awareness.
- Possession of strong motivational, team building and time management skills.
- Must be computer literate in Microsoft Office Suite.
- Proficiency in a second language is considered an asset.

**Core Competencies**:

- **Accountability**: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.
- **Business Acumen**: Demonstrates a deep understanding of financial and operational factors, leveraging this knowledge to achieve outstanding business outcomes.
- **Coaching & Developing Talent**: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development.
- **Customer Focus**: Prioritizes the needs and preferences of customers to ensure the highest standard of care, service, and choices.
- **Execution Excellence**: Maximizes resources and drives successful implementation to consistently deliver exceptional results.
- **Innovative Thinking**: Identifies, develops, and applies innovative solutions to improve opportunities, efficiency, and quality.
- **Teamwork and Collaboration**: Inspires a collaborative team env