Workplace Specialist

Build the future of the AI Data Cloud. Join the Snowflake team.

**About Snowflake**

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values, and our culture We’re looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premise and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

**About Global Workplace**

The Global Workplace Team’s mission is to create an environment for our high-performing teams that allows them to realize their true potential. An environment that promotes speed of information exchange and ideas. A sustainable environment that aligns with our environmental values and leadership. We’re disruptors and innovators, driven to provide a truly outstanding workplace environment, programs, and services.

Snowflake is looking for a Workplace Specialist to join the Global Workplace team and take responsibility and ownership for maintaining and managing our Toronto, Canada office.

You will hold the full scope of responsibilities from vendor relations to service experience to our employees, guests and partners. You will create and maintain a pleasant, aesthetic & functional work environment, inspiring our employees and ensuring that they experience a high level of organizational effectiveness, communication, safety and fun.

This is a full-time onsite position.

**General Duties & Responsibilities**:

- Responsible for the management of vendor service contracts, periodic and ongoing performance & financial review, conducting RFP’s, and assuring the performance of service providers
- Accountable for the upkeep of a clean, safe and functional workspace for all employees through proactive programs and vendor management.
- Strong financial acumen, with the ability to navigate, ERP system
- Act as a liaison with Building Management for operations and maintenance
- Maintain facilities task lists, create and review KPI reports, track new and existing trouble tickets
- Use workplace technology and ensure the accuracy of space and workplace tools
- Developing, metric, measure the delivering of employee experiences including but not limited to: Food & Beverage, Fitness, Transportation, Meeting & Events, and Amenities
- Partner with Workplace technology programs to support a variety of technical systems such as -Space Management, Dashboards, Service desk, Employee experience app,
- Help plan and execute any office related activities such as: seating shuffles, sustainability initiatives, renovations & office moves etc.

**Qualifications**
- 3-5 years facilities positions or similar roles (fast pace environment - big plus)
- Exhibit analytical, strategic planning, and execution skills.
- Strategic approach to planning/problem solving combined with hands-on approach. Proven organizational skills. Strong execution skills meeting short deadlines - a must.
- Proven experience with running a functional, engaging, aesthetic workplace: management of office M&E systems, workplace service providers and housekeeping & catering team
- Undertaking physical inspection of the facilities and premises and prioritizing maintenance as appropriate
- Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners
- Have a proven ability to deliver concise and simple written and verbal communications to cross-functional stakeholders
- Customer centric approach.
- FMP or other industry certifications a bonus

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?