New Home Technician, Warranty

**Location**:
Ottawa, Ontario

**Company**:
Mattamy Homes Canada

**Department**:
Warranty Service - Fairwinds

**Employment Type**:
Full-Time

**Reports to**:
Manager, Warranty Service

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

**What we offer**

As the New Home Technician in our Warranty Department, you will adhere to generally accepted building practices and the high standards of Mattamy, while keeping with our mission of providing **The Best Homeowner Experience**. The New Home Technician, Warranty completes warranty service repairs for homeowners.

**What you’ll do**
- Completing warranty service work which includes:

- Reviewing service warranty lists with homeowners; explaining which item will be rectified immediately & why.
- Advising of process to assign work to trades at a later date.
- Obtaining homeowners signature on completed items.
- Performing various repairs: ie: finishing, drywall, painting and clean up.
- Reviewing work orders on a daily basis and follow-up with homeowners to ensure work is complete.
- Preparing materials required to complete service work prior to visiting homeowner.
- Meeting with direct supervisor at designated time to discuss work completed and work to be assigned to trades.
- Providing a list of required materials and supplies to direct supervisor on weekly basis.

**What**y**ou**b**ring**
- Several years’ experience in residential / commercial construction or renovations or repairs
- Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment
- Must have the ability to read and write in the English language at a basic level
- Ability to coordinate several simultaneous tasks while maintaining a positive attitude and a flexible work style
- Self-motivated with ability to work well independently
- Must be punctual, reliable, and possess an excellent work ethic
- General computer skills required
- Excellent customer service skills in dealing with homeowners
- Must have a valid driver’s license and reliable transportation

**Who we are**

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

**Be yourself. We want it that way.**

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
- Qualified applicants will be contacted directly by the Talent Acquisition team._