Accounts Receivable Analyst

**Join the IPG Team**

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you

**Position Description**

**Title**: Accounts Receivable Analyst

**Department**: Accounts Receivable

**Location**: Remote

**Reports to**: AR Manager

**Status**: Permanent

**Principle Accountabilities**
- Investigate and resolve customer disputes and queries.
- Collaborate extensively with the Sales and Customer Service Departments to ensure customer payments are collected efficiently and within agreed-upon terms.
- Monitor/Perform all collections activities, review delinquent accounts and take timely and appropriate action to reduce collection risk and maximize total collections.
- Evaluate high risk accounts to implement recommendations for resolution.
- Professional handling of customer inquiries, including providing detailed customer reconciliations and statements as required and resolving payment disputes.
- Participate in automation and process improvement initiative projects.
- Work with internal departments as needed, including Sales and Product Marketing and warehouse, to validate and/or resolve questions or issues on customer's A/R.
- Assist in month end activities by running various reports.
- Conduct other duties and small projects as assigned by management.

**Essential Skills and Experience**
- University degree and/or equivalent in 3 to 5 years of related work experience in Accounting, Customer Services, etc.
- Strong communication and interpersonal skills with a commitment to customer satisfaction.
- Strong analytical, problem-solving skills, and excellent math aptitude.
- Demonstrated ability to multitask without loss of efficiency or accuracy.
- Detail oriented.
- Solid organizational skills.
- Advance skills with MS Office including Outlook, Word, Excel and PowerPoint.
- Takes initiative and approaches work with persistence.
- Working knowledge of JD Edwards, AS400, CAPP is an asset.

**Why Choose IPG?**

At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.

**You belong here. Join us today**Rejoignez l'équipe IPG**

Êtes-vous prêt à élever votre carrière ? Chez IPG, nous sommes bien plus qu'un leader mondial des solutions d'emballage et de protection - nous sommes une communauté qui valorise la sécurité, les personnes, la passion, l'intégrité, la performance et le travail d'équipe. Des rubans et films aux produits d'emballage et de protection, en passant par les matériaux enduits et les machines d'emballage de pointe, nous développons des solutions innovantes qui protègent le monde. Aujourd'hui, nous élargissons notre équipe mondiale et recherchons des personnes talentueuses comme vous

**Description du poste**

**Titre**: Analyste de comptes clients

**Département** : Comptes clients

**Lieu** : À distance

**Sous la direction de** : Gestionnaire de comptes clients

**Statut** : Permanent

**Principales responsabilités**
- Examiner et résoudre les litiges et les questions des clients.
- Collaborer étroitement avec les départements des ventes et du service à la clientèle pour s'assurer que les paiements des clients sont perçus de manière efficace et dans les délais convenus.
- Contrôler toutes les activités de recouvrement, examiner les comptes en souffrance et prendre des mesures opportunes et appropriées pour réduire le risque de recouvrement et maximiser le total des recouvrements.
- Évaluer les comptes à haut risque afin de mettre en œuvre des recommandations de résolution.
- Traiter de manière professionnelle les demandes des cli