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Cleaner
3 weeks ago
Title: Cleaner - Customer Satisfaction Representative
Reports to: Supervisor
Summary
The Cleaner is responsible for a variety of customer facing activities. As the representative of OC Cleaning & Auto Details. He or she will provide a high level of customer service by performing duties to meet company standards and customer site requirements. The cleaner will possess excellent attention to detail, the desire to leave a site spotless and noticeably cleaner when they leave. Our team of cleaners will leave a lasting impression, they are trustworthy, reliable and conduct themselves professionally in a friendly and helpful manner. Cleaners must be eager to learn. They must be focused on completing each site within the expected time frame, to the OC Cleaing’s high standards. They must be willing to travel to other sites and support other team members when necessary. Supporting other roles is important to the success of the team members and company. Additional duties and cross training will be required and assigned as necessary.
Job Duties/ Responsibilities
Arrive on time, complete work within expected timelines.
Be prepared for shift. Get supplies and keys from customer sites.
Pick up and return company vehicles, drive in save and responsible manner. Complete vehicle log, post trip and vehicle maintenance requirements.
Complete daily timesheets. Clean to company standards, 1 - Dust, 2 - Floor.
Maintain and perform cleaning requirements for each customer site.
Ensure customer offices/site are left secured to their equipment.
Participate in customer training as necessary. Identify and report changes or unusual occurrences.
Identify and report supplies or equipment deficiencies.
Communicate daily via text or other required method.
Perform other duties as assigned.
**Requirements**:
Valid drivers license with clean abstract.
Provide and keep clean criminal record report.
Ability to meet work schedule.
Ability to meet customers’ safety requirements.
When required, follow customer drug and alcohol policies and safety procedures.
Demonstrates ability to keep alert and observe surroundings.
Solid experience in the use, care and handling of cleaning products and equipment
Success in meeting company quality control standards for each customer site.
Strong observation, problem identification and resolution skills.
Able to build and maintain positive relationships with customers and colleagues.
Excellent and proactive communication.
Excellent listening skills.
Strong computer, tablet and mobile device skills.
Self motivated, with high energy and an engaging level of enthusiasm.
Ability to work individually and as part of a team.
High level of integrity, honesty and strong work ethic.
Working Conditions
Travel to and from sites will be required.
Manual dexterity and physical fitness required for bending, kneeling and continual movement.
Flexible and varied work schedule.
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: $17.00-$20.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
Application question(s):
- Do you live in Grande Prairie, Alberta?
**Experience**:
- Cleaning (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
