Automotive Parts Advisor

2 weeks ago

Vancouver, Canada Ensign Pacific Full time

Are you an experienced Parts Advisor who wants the opportunities that come with working in a dealership group that loves to promote from within? **Ensign Pacific Chrysler Dodge Jeep Ram** is seeking a high-performing Parts Advisor to join our team

**About the Position**:
The Parts Advisor is responsible for providing exceptional customer service by supplying parts to customers. This will require determining the customer’s needs through parts identification and effective communication. You will use catalogs both electronic and paper, and be able to effectively use our CDK system for creating quotes and repair estimates, and the invoicing of parts and service.

**Responsibilities**
- Customer service focused with strong interpersonal skills
- Receive parts orders from customers in person at sales counter and over the phone
- Sourcing and ordering parts from internal and external sources
- Troubleshooting and problem solving to determine customer needs
- Picking and packaging of parts orders for shipping to customers
- Receiving of incoming parts stock orders
- Maintain a clean, safe and professional work environment

**Qualifications**
- Counter sales experience in a parts, retail or a customer service environment
- Self-Starter who takes the initiative to get things done
- Multi-tasking and time management skills
- Strong customer service focus with the ability to develop and maintain relationships
- Competitive Wages
- Career Advancement Opportunities
- Rewarding team environment
- Health benefits
- Dental benefits
- Free Staff parking

**Salary**: $58,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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