Cloud Deployment

**The Company**

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

**The Role**

**What You'll Do**

Cloud Deployment and Automation:

- Automate cloud deployment processes using tools such as Packer, Terraform, Terragrunt, and Ansible.
- Create and maintain infrastructure as code (IaC) to ensure consistent and repeatable deployments.
- Develop and manage CI/CD pipelines to streamline deployments and updates.
- Utilize shell scripting to automate routine tasks and enhance operational efficiency.

Cloud Support & Monitoring:

- Monitor system availability and capacity utilization to ensure high availability and meet quality of service objectives.
- Troubleshoot and resolve complex issues across development, testing, and production cloud environments.
- Provide input into enterprise capacity planning and support proof-of-concept design and testing activities.
- Provide ongoing support to customers as needed.
- Be available for on-call after hours support or maintenance on an occasional basis.

Documentation & Collaboration:

- Develop and maintain detailed documentation and support procedures.
- Collaborate with Infrastructure Engineers, Architects, and other IT teams to address cloud infrastructure design and architectural issues.
- Contribute to the development of change requests, white papers, proposals, and other technical documentation.

**What You Bring**

Education and Experience:

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience in AWS services and cloud infrastructure solutions.

Technical Skills:

- Proficiency in infrastructure as code (IaC) tools such as Terraform and Terragrunt.
- Experience with cloud automation tools like Packer, Ansible, and shell scripting.
- Familiarity with other cloud providers such as Azure is a plus.
- AWS Certified Solutions Architect - Professional is a plus

Soft Skills:

- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work independently and in a team-oriented, collaborative environment.
- Strong organizational skills with the ability to manage multiple priorities.

**A Career with Versaterm**

We support our employees in building their skill sets and defining their career paths. You'll have the opportunity to:

- Work closely with our client community to help them address real-world problems
- Have meaningful input into our direction and products
- Hold yourself to the highest standards, and take pride in your work
- Engage with teammates to foster knowledge exchange, mentorship, and constructive feedback

**Some of Our Perks**
- Competitive salary
- Comprehensive benefits package (Health, Dental, Medical, Vision)
- Friday Flex Day Program (additional monthly PTO day for in-office employees)
- Group RRSP plan
- Starting three weeks vacation
- Compensated bus passes
- Company-hosted social events and activities
- Open-plan offices with standing desks

**Equal Opportunity