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Project Manager
2 weeks ago
**Project Manager (Remote Ontario)**
Alessa's vision is a world free of financial crime. Our noble defenders deliver transformative solutions to fight financial crime. We help our clients reduce risk, save money, and grow their business, while also making the world a better place. Alessa provides the most robust SaaS Know Your Customer (KYC), Anti-Money Laundering (AML), and fraud prevention solutions for financial institutions and corporates anywhere, anytime.
By seamlessly making compliance a part of our clients’ day-to-day business, Alessa helps identify high-risk entities and activities early, enabling the business to quickly investigate and remediate any potential issues and comply with regulations. Used by banks, credit unions, money services businesses (MSBs), casinos and fintechs to comply with global anti-money laundering (AML) regulations, Alessa also serves organizations in the retail, healthcare, insurance, and other corporate sectors with its continuous controls monitoring and fraud detection and prevention capabilities.
Alessa was acquired from Caseware in 2021 and has 75 people supporting 150 global customers. Alessa’s investors are led by Wavecrest Growth Partners with participation from MassMutual Ventures and Salesforce Ventures.
**Responsibilities**:
- Manage client onboarding and upgrade projects end to end following standard processes for our mid-size to enterprise clients.
- Lead detailed planning at all levels to understand the work, responsibilities, and dependencies to set the right expectations, ultimately enabling on-time delivery.
- Define, create, and maintain project management artifacts /project collaterals, such as sprint plans, meeting minutes, project governance documents, status reports, and kick-off decks. This includes ensuring stories, tasks, epics are complete and have sufficient detail in JIRA, sprints are groomed, and issues are tracked along the workflow.
- Proactively manage client expectations, across scope, schedule, and budgetary factors, employing project change control and/or escalation issues where necessary and on a timely basis.
- Collaborate with peers, your team, and stakeholders across the entire Alessa organization to ensure quality project outcomes.
- Effectively manage financial/budget and navigate financial processes to ensure approval of funding and disciplined cost management.
- Organize, define, and facilitate internal and client meetings, meeting minute creation, action item follow-ups.
- Lead resource management support including roll on - roll off, resource tracking and reporting.
- Communicate project management financials and delivery status to the relevant stakeholders as required.
- Responsible for securing milestone signoffs and final deployment.
- Drive best-in-class project management techniques, contribute to the Alessa Project best practices, and communicate business impact as part of the PMO.
**Requirements**:
- Bachelor’s degree in a related field coupled with a minimum of 5+ years of progressive client-facing project management experience using an Agile or Hybrid model.
- Project experience in a vendor setting implementing software to Financial Services clients is considered a strong asset.
- Strong interpersonal skills including client relations, mentoring, coaching, collaboration, and team building.
- Strong analytical, planning, and organizational skills with an ability to manage competing demands.
- PMP and experience working with Scrum/Kanban or other Agile methodologies.
- Working towards or achieved PMI-ACP, CSM, or equivalent is an asset.
- Experience with JIRA or Tempo reporting is a plus.
- Excellent oral and written communication skills.
- Experience with AML, Fraud Detection, or Risk management is considered an asset.
- Experience interacting with both business and IT individuals at all levels including the executive level is a strong asset.
- Some time-shifting and or travel within Canada, the USA and overseas may be required (approx. 10% expected).
If you are looking to make a difference and would like to help Alessa achieve its’ vision of a world free of financial crime, we would love to hear from you.
Alessa is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
