Manager- Cen Emergency Department

Job Number: JR103425

Job Title: Manager
- CEN Emergency Department

Job Category: Management

Hospital Location: Centenary Site

**Job Type**: Temporary (Fixed Term), Full time

Contract Duration: 0 months

Number of Positions: 1

Hours: Days, Afternoons

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 Learn more at

shn.ca

Job Description:
Position Overview:
At Scarborough Health Network (SHN), the patient experience comes first. That's why we are looking for a skilled, compassionate and committed professional to help us provide excellent patient-and family-driven care within our General Emergency department. Working with our many community and government partners, patients, staff, physicians, volunteers, and donors, Scarborough Health Network (SHN) is transforming patient care and outcomes today, and charting a new course to create a healthier tomorrow.

Reporting to the Program Director for Critical Care, Emergency Department & Respiratory Therapy, this position is responsible for providing creative and innovative leadership for the delivery of quality patient care within the Emergency Department. The incumbent will fulfill managerial responsibilities encompassing best practices in human, financial, clinical, quality, risk and environmental areas.

We are seeking an innovative, self-directed, results-oriented professional who will demonstrate a visionary and collaborative leadership style. You will be responsible for the overall management of the human and fiscal resources required to meet the patient care needs and integration of quality and patient safety initiatives. You will have an integral role in strategic planning, program development, management of volumes, including wait times, and quality monitoring.

Scarborough Health Network is one of the largest Community Teaching hospitals in Ontario and gaining a reputation in the health care industry for our innovative and sustained approach to the enterprise‐wide deployment of Lean thinking as the fundamental philosophy underpinning our transformation efforts. As part of our new Strategic Plan‐on‐a‐Page and commitment to continuous improvement, the Hospital will provide all of its staff and physicians with the knowledge, tools, and support required to lead the industry in defining and delivering the best healthcare experience.

**Requirements**:

- Baccalaureate degree in Health Sciences with a commitment to continuing education with membership in relevant professional association, Master’s Degree required
- Recent relevant managerial experience, including managerial accountability, in a Health Care environment
- Registration in good standing with the College of Nurses
- Experience in a unionized multi-site setting and a strong knowledge of the external economic environment required
- Demonstrated experience in leading change initiatives and managing projects with interdisciplinary teams
- Demonstrated skills in change management, project management and human resources management within interdisciplinary teams
- Understanding of Ontario Wait Times Pay for Results program
- Demonstrated ability to lead quality management activities
- Strong business and financial management experience
- Thorough understanding of utilization management and benchmarking
- Evidence of planning, analytical and organizational experience
- Experience working with, and a demonstrated commitment to utilization of Lean methodologies and principles, or equivalent
- Ability to work effectively and demonstrates composure under pressure/ stressful conditions and to meet multiple and competing deadlines
- Demonstrated ability to plan, organize, set and accomplish goals and objectives in a complex fast paced environment
- Strong strategic thinking, negotiating, management, clinical planning and Human Resource management skills
- Demonstrated ability to lead change effectively (transformational leadership) with exceptional communication skills (written and verbal), team building across the hospital and health care system
- Demonstr