Shop Manager

2 weeks ago

Toronto, Canada Colibri Tattoo and Piercing Inc. Full time

Colibri Tattoo and Piercing is one of Toronto’s biggest, most prominent tattoo companies, with four locations spanning across the city. We offer a variety of artists and styles of tattoos to choose from.

We are growing quickly and are looking for a positive, energetic person to join our team as a Shop Manager in a fast-paced environment

**Some of your duties as Shop Manager are as follows**:

- Social media management (includes posting on Instagram, TikTok regularly as well as recording videos and photos).
- Maintaining a transparent and positive work environment for the artists and the clients.
- Interacting with clients from their arrival to the shop, to cashing them out and providing them with the necessary aftercare information.
- Simple financial reporting daily (calculating sales, managing deposits left by clients)
- Maintaining the cleanliness of the shop (sweeping, changing trash, keeping items stocked)
- Weekly inventory management
- Overseeing the studio’s schedule and corroborating with artists to book appointments.

**Experience/Skills Requirements**:

- Customer Service: 3 years min. (required)
- Management: 2 years (preferred)
- Problem-solving and resourceful
- Strong communication skills (strong English required, bilingual/multilingual is a bonus)
- Knowledge of the tattoo/piercing process (having tattoos and piercings is a **strong** bonus)

**Salary and Schedule**

The starting wage is from $20/hr (full-time) with room for growth based on performance.

11am-8pm Tuesday-Sunday with an extra day off.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have tattoos and/or piercings?

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (preferred)
- Customer service: 3 years (required)

**Language**:

- english (preferred)

Work Location: In person

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