Client Advisor Contact Centre, Full-time, Vancouver Burrard

1 week ago

Vancouver, Canada Tiffany & Co. Full time

**Position**:
**Overview**:
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.

Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.

At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.

**As a Tiffany Client Advisor, Contact Centre you will**:

- Be based in store, holding the critical position of embodying the Tiffany brand in each and every client interaction, responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client personal needs and addressing it through elevated and authentic communication.
- Be an excellent communicator and brand ambassador with passion for Tiffany conveyed in every conversation and lay out the foundation for building long-term client loyalty.
- Responsible for achieving and exceeding client service goals and commercial sales targets.
- Consistently deliver luxury outstanding service to resolve client issues effectively and with empathy
- Escalate issues diligently to ensure prompt and client-centric resolution
- Initiate proactive, elevated, and relevant product recommendations for the client
- Demonstrate and share with clients brand awareness, storytelling, and product knowledge to drive conversion and satisfaction
- Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building
- Ensure compliance with all policies and processes at all time
- Communicate with passion and authenticity, use elevated verbal and written language
- Meet and exceed client, service, and commercial goals

**Experience**

Required:

- Experience in luxury client service (retail, travel, hospitality) and a client-centric mindset
- Excellent verbal and writing communication skills, high energy, and passion
- Strong computer experience working on multiple software platforms
- Flexibility to work varied schedule, including days, nights, weekends, and holidays
- Must have authorization to work in Canada
- Proficiency with Salesforce is a strong asset

**_TIFFANY & CO. _**
**MAISON***:

- Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

  • Line Cook

    2 weeks ago

    Vancouver, Canada Central Vancouver Burrard Full time

    We Are Now Hiring Hospitality Legends **Who We Are**: Welcome to Central Restaurants, the neighborhood gathering place where great food, friends, and good times are life. Our food is prepared with quality ingredients and passion, serving up brunch, dinner, late-night and everything in between. Our wine and signature cocktails are crushable and damn good. Our...

  • Client Advisor, Full-Time, Vancouver Burrard

    4 hours ago

    Vancouver, Canada TIFFANY & CO Full time

    Overview We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to...

  • Office Coordinator

    2 days ago

    Vancouver, Canada Burrard Properties Full time

    **SUMMARY** The Office Coordinator at Burrard International is an important member of the head office team who is charged with the stewardship of our friendly, fun, collaborative culture and ensuring that the office runs efficiently. This role welcomes guests to our downtown Vancouver office and as such works full-time and onsite. Someone who is friendly,...

  • Office Coordinator

    2 days ago

    Vancouver, Canada Burrard International Full time

    **SUMMARY** The Office Coordinator at Burrard International is an important member of the head office team who stewards our friendly, fun, collaborative culture and ensures that the office runs efficiently. This role welcomes guests to our downtown Vancouver office and as such works full-time and onsite. Someone who is friendly, motivated, organized, and...

  • Client Advisor Contact Centre, Full-time, Montréal Ritz

    1 week ago

    Vancouver, Canada Tiffany & Co. Full time

    **Position**: **Overview**: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and...

  • Veterinarian

    5 days ago

    Vancouver, Canada Burrard Animal Hospital + Emergency Full time

    Title: Veterinarian - Burrard Animal Hospital + Emergency Location: Vancouver, British Columbia **Job Description**: Hospital Facilities: Digital X-ray CT Scan Ultrasound Endoscopy Comprehensive In-House Lab Routine, Emergent, and Specialist Surgery And more **Responsibilities**: Conduct routine examinations and vaccinations Diagnose and treat...

  • Permanent Family Physician-Denman Medical Centre

    1 day ago

    Vancouver, Canada Vancouver Division Full time

    Permanent Family Physician-Denman Medical Centre (Vancouver)Permanent Family Physician-Denman Medical Centre (Vancouver)Permanent Family Physician-Denman Medical Centre (Vancouver)Billing split 70/30, FFS, LFP or NTP PCN contractStart DateNegotiablePractice InformationPractice NameDenman Medical CentreFamily Practice and Walk-in HybridCommunityPCN 1: City...

  • Permanent Family Physician-Denman Medical Centre

    21 hours ago

    Vancouver, Canada Vancouver Division Full time

    Permanent Family Physician-Denman Medical Centre (Vancouver)Permanent Family Physician-Denman Medical Centre (Vancouver)Permanent Family Physician-Denman Medical Centre (Vancouver)Billing split 70/30, FFS, LFP or NTP PCN contractStart DateNegotiablePractice InformationPractice NameDenman Medical CentreFamily Practice and Walk-in HybridCommunityPCN 1: City...

  • Permanent Family Physician-Denman Medical Centre

    6 hours ago

    Vancouver, Canada Vancouver Division Full time

    Permanent Family Physician-Denman Medical Centre (Vancouver) Permanent Family Physician-Denman Medical Centre (Vancouver) Permanent Family Physician-Denman Medical Centre (Vancouver) Billing split 70/30, FFS, LFP or NTP PCN contract Start Date Negotiable Practice Information Practice Name Denman Medical Centre Family Practice and Walk-in Hybrid Community PCN...

  • Contact Centre Representative

    2 weeks ago

    Vancouver, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...