Human Resources Assistant

2 weeks ago

Whitby, Canada Durham District School Board Full time

HUMAN RESOURCES ASSISTANT

**Please note**: This is a temporary contract 12 month contact position.

Job Purpose

Supports the Human Resources Information Management team by providing exceptional customer service, including serving as a receptionist for the People and Culture department, triaging questions and concerns to appropriate HR staff, responsible for the adjudication process for leaves of absence requests for various employee groups, providing backup for HR transactional activities performed in all areas of HR, running reports and lists, scanning staff records, and other duties.

Accountabilities

Provides support to the Human Resources Information Management unit and is responsible for providing employment verification letters and responding to inquiries for employment verification from external sources; creating verification of experience letters for former employees; maintaining demographic information in the HRIS, including name, address and phone number changes; updating HR data as required, including salary changes, department and position transfers and other data entry requirements.

Greets visitors, triages telephone calls and personal inquiries to human resources identifying the appropriate HR staff member to access or respond to the inquiry directly. Responds to straight-forward queries regarding policies, procedures, or collective agreement issues.

Responsible for the leave of absence request process and adjudication ensuring compliance with Collective Agreements and Terms and Conditions.

Provides records maintenance support, including scanning documents into employee files, scanning and file management of highly confidential criminal background checks, maintaining Offence Declaration records and supporting activities related to ability management processes, and employee sick and leave-related absences.

Coordinates the Lunchroom Supervisor and Continuing Education hiring and documentation processes, maintains files and is the primary contact for staff.

Prepares spreadsheets, calculates salary adjustments and inputs salary administration information in to the HRIS.

Receives and processes union grievances and correspondence.

Provides employees with member assistance regarding pension enrolment

Performs other duties as assigned.

Knowledge and Skills

**Competent in the use of Office Suite products**: Word, Excel, PowerPoint, Visio, Adobe

Knowledge of office routines, methods, procedures

Good problem-solving skills; excellent administrative and organizational skills

Interpersonal skillsincluding the ability to work and communicate effectively with colleagues, students, visitors and external parties/agencies (e.g. unions)

The ability to work effectively independently

Ability to work well under tight times and to juggle multiple tasks at the same time

Education and Experience

Education

Completion of a post-secondary diploma in a business-related discipline or human resources.

Experience

**Minimum of 2 years experience with the following**:
customer service environment

computer experience preferably with a Human Resource Information System (HRIS)

working in administrative support position

**Please note**: This is a temporary contract 12 month contact position.

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