Supervisor - Full Service Dining

7 days ago

North Vancouver, Canada Grouse Mountain Full time

**Job Title**: Supervisor, Full-Service Dining

**Location**: North Vancouver

**Department**: Full-Service Dining, Food & Beverage

**Reports to**: Manager, Full Service

**Role Status**: Full time

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Key Responsibilities of the Role**:

- Supervising the daily floor staff and supporting/assisting each position
- Maintaining/Editing labor report routines
- Supervising staff when on supervisory duty; setting a high standard of behavior and service to lead by example when on or off supervisory duty
- Assisting with training and development of service staff
- Closing and/or opening the restaurant and chalet in accordance with the routines set by the food and beverage management team
- Ensuring that cash handling procedures are being met in accordance with the GMR accounting department
- Reporting the daily activities in manager log
- Managing labor cost on daily basis to ensure maximum guest experience and profitability
- Project Handling as directed
- Attending weekly leadership meeting
- Other duties as required

**Requirements**:

- Supervisory experience in casual dining required
- Food & beverage experience required
- Cash-out/deposit experience
- Serving It Right Certificate required
- Food Safe preferred
- Excellent customer service and communication skills
- Superior organizational skills
- Ability to multi-task
- Personable, friendly and outgoing
- High energy and strong work ethic
- Proven team leader
- Weekend/Evening availability required

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