Credit Quality Specialist

5 hours ago

Vancouver, Canada Peoples Group Full time

**About us**:
Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values; Strength-Based, Relationship Focused and Passionate Execution. We believe people don't choose a company to work for, they choose a company to _join_. We also believe that people come first and each day we strive to be willing, trustworthy, and creative.

**About the work environment**:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start & end times.

**About you**:
You have experience in Credit Quality Assurance, Audit and Compliance processes within a Retail Lending Business. You are a forward thinker who has incredible attention to detail, thrives on timely completion of daily tasks and takes the time to make sure work is accurate and of the highest quality. You can comfortably interpret quantitative and qualitative data and love to roll up your sleeves to complete Quality Assurance reviews and audits.

**About you / qualifications**:

- At least 3 years of experience in a quality assurance/auditing role within the financial services industry in Canada
- Post-secondary degree
- A strong understanding of credit guidelines and compliance requirements for residential and consumer lending
- Good knowledge of mortgage markets, lending products and consumer laws in Canada
- Experience in working with both internal and external partners to complete assigned tasks on time and proactively provide feedback on any issues identified
- Experience in policy and procedure writing is an asset
- Strong critical thinking, attention to detail and analytical
- Good working knowledge of KYC and AML/ATF
- Strong computer skills, including MS Products and Lending Operating Systems
- Ability to work as a supportive team player

**About the day-to-day**:

- Timely completion and recording of daily pre-funding audits to ensure adherence to Peoples Group's policies, procedures, default insurer and regulatory requirements
- Ensure KYC, AML/ATF procedures and documentation are fully compliant
- Track EDD Head's Up Fraud Alerts received from Mortgage Insurers
- Perform a variety of monthly sample post-funding audits
- Communicate clearly and promptly with the underwriter on any non-compliant items identified to resolve them successfully
- Provide clear coaching notes to underwriters on the monthly audit report with regards to any non-critical errors to avoid repetition
- Maintain a current understanding of Peoples Group's policies, procedures, and regulatory requirements
- Identify gaps in processes and recommend improvements

**Annual Compensation**:

- NOTE: Please accept our utmost appreciation for your interest; however only those applicants under consideration will be contacted. Peoples Group is an Equal Employment Opportunity employer._

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