Residence Advisor

About the Position:
RAs at EF have the opportunity to work one-on-one with a highly diverse student population and high-energy staff. The position requires great flexibility and requires you to wear many hats including but not limited to, administrator, leader, activity leader, role model, counselor, policy enforcer and superhero. RAs have the amazing chance to get to know and work with an incredible population of international students. RAs will work 20 hours or more per week (nights and weekends, in addition to on-call hours 1-2 nights per week, overnight).

Primary responsibilities include organizing on and off-campus activities, residence room checks, sending arrival/departure lists to residence suppliers, plus other duties as assigned by the Housing Manager or School Director. Previous Resident Advisor or Residential Life experience is a plus and/or an interest in education, counseling, and international relations.

Benefits of the Position: RAs receive free accommodation; this is a live-in position in downtown Vancouver. Additionally, this position is seasonal and will terminate the end of October. This position is part-time, except during the summer. The RA position is a full-time position during the summer due to our increase in student volume. This means that for 8 weeks you will be expected to work up to 40 hours per week. Resident Advisor Duties: All of our RAs are responsible for the day to day supervision of all students living in an EF residence.
- Provide positive role modeling for residents in areas of communications, decision-making, and problem solving
- Responsible for assigned residents, including performing room checks and preparing and following up with weekly room check reports for the Housing and Maintenance teams
- Assist residents with any questions, complaints, or concerns, as well as participating in a weekly activity with the students
- Oversee check-ins and check-outs during weekend shifts and help resolve any issues that may occur during night shifts
- Communicate in an effective manner with co-workers regarding daily residence life activities
- Assume a leadership role, particularly during crises, to calm students and provide effective solutions
- Report any inconsistencies, conflicts or problematic situations to the School Director, Housing Manager or Housing Coordinator
- Respond appropriately and effectively to tasks assigned by the Housing Manager
- Ensure a safe environment for both residents and co-workers
- Participate in meetings and training sessions, as scheduled

**Requirements**:

- Bachelor's Degree or currently working on graduating with a Bachelor's Degree
- English Language Fluency
- Immediate part-time availability, with full-time hours in the summer (evenings, weekends required)
- Customer Service Experience, or Resident Advisor Experience preferred
- Innovative, organized, and attentive to detail
- Must be able to enforce school policies
- Must be social, fun and a team player

ABOUT US

EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs. We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 54 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment