Total Rewards Associate

**Company Bio**
- Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka._
- Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada._

**Job Summary**

The successful applicant will be expected to exercise sound judgment, excellent communication skills, confidentiality, and the ability to work individually and as part of the team, executing a high volume of day-to-day HRIS, benefits and pension activities. The successful applicant will demonstrate a strong commitment to quality customer service, excellent problem solving and a focus on process improvement initiatives to ensure the success of the department.

**Skills & Abilities**
- Superior organization and problem solving skills, and ability to prioritize competing tasks
- Past experience working in and HRIS and/or payroll system preferred.
- Superior work ethic, professionalism, resourcefulness, dependability, reliability and diplomacy
- Strong organizational skills with a keen ability to prioritize and multi-task, as well as commitment to meeting deadlines
- Ability to communicate effectively both verbally and in writing with varying levels of employees and to provide excellent customer service to all stakeholders
- Ability to make decisions, exercise judgment and take initiative in dealing with confidential information and/or in responding to inquiries
- Flexible with ability to work efficiently in a fast-paced, multitasking and dynamic environment
- Ability to communicate effectively both verbally and in writing with varying levels of employees and to provide excellent customer service internally
- Experience in handling sensitive, confidential information
- Strong administrative and data management skills
- Ability to raise issues pro-actively and in a timely manner
- Models behaviour that is aligned with the values of Southlake Regional Health Center.
- Always with compassion
- Power of many
- Serve with purpose
- Every voice matters
- Courage to think differently

**Qualifications**
- Successful completion of a college diploma in Human Resources Management from an accredited educational institution or equivalent recent and related training and experience may also be considered.
- A minimum of two (2) years of recent and related Human Resources experience preferably working within a unionized healthcare environment with the emphasis on HRIS, employee benefits, pension and compensation experience.
- Advanced technical skills and proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- HRIS experience (Meditech) an asset

**Closing Statement**

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

**Primary Responsibilities**
- Review, enter and validate employee data into various HR Systems, including but not limited to entering new hires, transfers, terminations, salary adjustments, performance appraisal tracking, etc.
- Respond to inquiries and update all changes required to Benefit coverage and Pension membership within specified timelines
- Actively participate in improvement initiatives and HRIS implementation.
- Respond to inquiries regarding retirement for all employee groups as well as process retirements that includes life insurance conversion, benefits continuation options and all related communication.
- Create and maintain employee files in accordance with policies and procedures
- Responsible for data integrity of employee information entered in Meditech
- Participate and complete various Total Reward surveys and provide reports as required
- Respond to various inquiries from team members, managers, employees and retirees on all matters related to Total Rewards
- Update and maintain various Total Reward spreadsheets as well as produce reports.
- Assist and support various Total Reward Projects as required
- Ensures the workflow processes are efficient and in compliance with Southlake’s policies and procedures as well as maintain knowledge of federal and provincial employment laws