Paralegal And/or Paralegal Student

4 days ago

North York, Canada Stonegate Legal Services Full time

Role:
As Paralegal Support Staff, you are responsible for actively engaging our clients and prospective clients. Your role is to support the firm by providing excellence in customer service and support.

Skill Requirements:

- Must be able to multitask in a fast paced environment.
- Must have excellent telephone skills.
- Positive and friendly attitude is a must.
- Must have the ability to problem solve and critically think.
- Must be approachable.
- Ability to plan, organize and prioritize job tasks in order to meet tight deadlines.
- Ability to respond effectively and professionally to changes in deadlines and priorities.
- Ability to ensure consistent attention to detail.
- Ability to work independently within a team environment.
- Ability to exercise discretion when dealing with sensitive information.
- A positive, supporting and professional attitude.
- A high English proficiency is required.
- A secondary language would be considered an asset.
- Must be able to draft letters.
- High computer proficiency is required.
- Must be able to problem solve.

**Duties**:

- Support office staff with required clerical tasks.
- Answer inbound calls and transfer to the appropriate staff while acting as a guardian for calls.
- Uploading required documents to software platforms.
- Providing client updates as required.
- Data entry, simple entry.
- Should have some working knowledge of landlord and tenant board procedures and enforcement procedures, however, willing to train.
- Draft notices and settlement terms.
- Communicate with clients and provide follow ups as required.
- Organize and prepare evidence for the board.
- Manage calendars, book appointments, direct calls, etc.

NOTE: We are willing to take on new graduates from the paralegal program.

**Paralegal certificate or diploma is a MUST.**

**Job Types**: Full-time, Permanent

**Salary**: $37,000.00-$40,000.00 per year

Schedule:

- Monday to Friday

COVID-19 considerations:
Interviews will be conducted by phone or video conference.

Work Location: In person

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