Hotel Night Auditor

2 weeks ago


Regina, Canada Travelodge by Wyndham Regina Full time

Education:

- Expérience:

- **Education**:

- Secondary (high) school graduation certificate
- ** Tasks**:

- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- ** Experience**:

- 1 to less than 7 months
- ** Support for newcomers and refugees**:

- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
- ** Support for youths**:

- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week


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