ERP Implementation Specialist

**ERP Implementation Specialist**

**at Pacific Smoke International Inc.**

Hybrid (1-2 days onsite)

Do you believe that a company’s success depends on its people? If so, PSI is the place for you PSI is nothing without the people who build, design, and support it. We’re looking for ERP Implementation Specialist to join our scaling organization and help us [goal for this role].

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned ERP Implementation Specialist to join our dynamic team located in Markham.

**What’s important to us**:
We are seeking to attract individuals who share and demonstrate our core values: _Judgement, Curiosity, Agility, Results, Accountability, Teamwork._

**The ERP Implementation Specialist will**:

- Review, analyze and define current/future state system processes and develop functional and technical specifications, diagrams, and flowcharts for identified development, system modifications, and implementation tasks
- Document and present technical requirements via the system and reporting design specifications and as-built documentation
- Understand data mapping and data flow within the supported systems
- Configures modules and platform workflows in the ERP system
- Design and configure end-user reporting
- Work with operational teams to validate technical processes and system performance to provide continuous improvement
- Establish the accuracy, completeness, and relevance of functional and technical requirements to create viable specifications and acceptance criteria for solutions
- Develop test cases and test scripts and support the QA team in planning and executing the testing
- Develop and maintain technical documentation, including technical support procedures and reference materials
- Develop content, as required, for training modules, deliver training, and provide guidance to system users and department staff
- Develop, implement, and evaluate a data governance framework that applies to the entire organization.
- Understand and address data quality issues and help expand the data stewardship network to achieve data quality and governance goals.
- Provide insights and recommendations from data analyses and collaboration with the business to enhance data quality, improve data practices, and enable strategic decision-making.

**To be successful you should have**:

- Bachelor’s degree or technical diploma from an accredited institution in Computer Science, Information Technology (IT) or related field.
- 3- 5 years of experience with NetSuite is a must.
- 3-5 years of IT experience working as a Functional, Data, Application or Business Analyst.
- Experience with Oracle, Azure Data Warehouse, Azure Analysis Services, Azure Data Factory, Azure Automation, Power BI and/or MS SQL Server is considered an asset.
- NetSuite Certifications a plus (Suite Foundation Certification; Administrator Certification; ERP Consultant Certification or Suite Cloud Developer Certification)
- Expertise with design, configuration and/or support of NetSuite or similar ERP system.
- Experience with Software Development Lifecycle (SDLC) & agile practices.
- Ability to translate high-level business requirements into functional and system requirements.
- Experience with implementing NetSuite modules such as Accounts Payable, Accounts Receivable, Purchasing, workflow configuration and order management
- Excellent communication and interpersonal skills.
- Critical thinker with strong analytical skills.
- Demonstrated ability to identify and evaluate several alternative solutions to meet business needs.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Demonstrated team player with ability to learn quickly.

**What you can expect from Pacific Smoke International**:
At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

- A total compensation package that includes group benefits program starting from day 1 of joining and year-end performance bonus
- Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
- Tuition Reimbursement
- Three weeks of Vacation
- Awards for top performers and employee tenure
- A unique opportunity to build, grow and leave your impact on a US$25-billion industry
- To work with a group of people who are humble, supportive, and care about our customers
- Product at distributor pricing to all employees
- Company events
- EAP (Employee Assistance Program) Program

If you are a results-driven, self-motivated in