Maintenance Helper

**DEPARTMENT**:
Maintenance

**REPORTS TO**:
Maintenance Manager

**POSITION**:
Maintenance Helper

**JOB SUMMARY**: The Maintenance Helper is expected to perform routine maintenance and repair duties for the property.

**ACCOUNTABILITIES**: The Maintenance Helper is responsible for ensuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests.

QUALIFICATION STANDARDS

**EDUCATION & EXPERIENCE**:

- Must have a good working knowledge and a minimum of 1 year experience in at least one trade.
- Experience in hotel or related trade preferred.
- High school diploma required.

**TOOLS & EQUIPMENT**:

- Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, computer/computerized monitoring systems.

**PHYSICAL REQUIREMENTS**:

- Long hours sometimes required.
- Very Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

**MENTAL REQUIREMENTS**:

- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have ability to assimilate complex information, data, etc. from various sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.

**OTHER ABILITIES, SKILLS, KNOWLEDGE**:

- Must have a valid Nova Scotia driver’s license.
- Working knowledge of all legal issues in compliance with OSHA.
- Training in other trades would be helpful - i.e. carpentry, HVAC, etc.

DUTIES & FUNCTIONS

**ESSENTIAL**:

- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with New Castle standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.
- Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations.
- Make basic repairs to air conditioners - change filters, clean coils, replace blower motors, etc.
- Repair/replace tile, grouting, and caulking.
- Repair drapes and rods, replace hooks, cords, and slides.
- Install towel racks, toilet paper holders, shower curtain rods, and door stops.
- Replace light switches, receptacles, and light bulbs.
- Perform basic furniture repairs.
- Hang pictures.
- Maintain pool and spa - clean, vacuum, adjust chemical levels, change valves, and replace filters. Maintain records of chemical balances.
- Make basic wall covering repairs.
- Perform minor plumbing repairs - change FET washers, stems seats, cartridges, handles, drain fittings, etc.
- Replace lavatories and toilets.
- Must be able to work and manage the mechanical, guest room, public space and PM programs.
- Must be able to manage the lights and grounds program.
- Painting and drywall repair.
- Maintain grounds and light program

**MARGINAL**:

- Clean pool pump room.
- Repair and finish sheetrock.
- Must be able and willing to paint as needed.
- Other duties as required.

ALL NEW CASTLE EMPLOYEES ARE CONSIDERED SPECIAL SAFETY AND SECURITY AGENTS AND, WHENEVER POSSIBLE, ARE TO REPORT OR CORRECT ANY SAFETY OR SECURITY DEFICIENCIES. THEY ARE TO BE CONSTANTLY ON THE ALERT FOR ANY UNSAFE OR UNSECURED AREAS, WHICH MAY THREATEN THE WELL BEING OF GUESTS OR CO-WORKERS OR THE MAINTENANCE AND SECURITY OF THE HOTEL PROPERTY AND REACT ACCORDINGLY.

THIS HOTEL FUNCTIONS 7 DAYS A WEEK, 24 HOURS A DAY. ALL EMPLOYEES MUST REALIZE THAT WE SCHEDULE AS BUSINESS DICTATES.

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND/OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.

Pay: $16.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate