Customer Service Representative/administrative Assistant
7 days ago
About the role Location: 235 Wilson Drive, Milton As a Customer Service Representative, you will help provide customers with a positive shopping experience while operating day to day activities. You will work within a customer facing capacity, generating revenue growth by providing excellent customer service, and maximising opportunities across all customer segments. Your Responsibilities
- Build and maintain positive relationships with customers by providing efficient and professional customer service
- Administer retail transactions, handle cash, and effectively address issues or concerns where appropriate
- Align with the company’s governing regulations, policies and procedures
- Sound knowledge of products, stocking of inventory and assisting in display of merchandise
- Safeguard the company by ensuring proper sales of age-restricted products
- Maintaining clean and organized work environment
- Act as a Brand Ambassador, delivering exceptional customer experiences Requirements
- 1 year of proven experience in a customer facing role in the retail industry
- Effective verbal and written communication skills
- Ability to work under pressure in a fast-paced environment
- Detailed oriented, organized and highly motivated
- Passion and pride for continuously delivering an outstanding customer experience
**Job Types**: Part-time, Permanent
Pay: From $17.60 per hour
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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