Overnight Member Services Representative

1 week ago

Oshawa, Canada Planet Fitness - Taymax Group Full time

Oshawa

555 Simcoe Street South, Oshawa, ON L1H 8K8, Canada

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential

**Responsibilities**:

- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Sign up new members calculating rates and monthly payment amounts.
- Assist the Club Manager in counting out the drawer as needed.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Completing daily assigned within first hour of your shift.
- Helping complete priority cleaning list each day.
- Completing walk-around and bathroom checks periodically.
- Helping complete any special cleaning projects as needed.
- Other duties and responsibilities based on club needs.

**Qualifications**:

- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language.

Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.

  • Overnight Team Member

    2 weeks ago

    Oshawa, Canada Tim Hortons Full time

    ** Please note: this shift is for an overnight shift starting at 10:00pm until 6:00am the following morning** As a Tim Hortons Team Member, your top priority is providing our guests with the best possible restaurant experience. Members of the Tim Hortons team take pride in producing quality products including coffee, baked goods and deli items that our...

  • Overnight Lead

    7 days ago

    Oshawa, Canada Planet Fitness - Taymax Group Full time

    Oshawa 555 Simcoe Street South, Oshawa, ON L1H 8K8, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Essential Functions/Key Responsibilities: - Lead by example with involvement in all member services and related activities: - Maintain a...

  • Overnight Retail Fixture Builders

    2 weeks ago

    Oshawa, Canada Merchandising Consultants Associates Full time

    **EARN UP TO $20 PER HOUR!** **MCA HAS THE PERFECT RETAIL OPPORTUNITY FOR YOU. MCA IS LOOKING FOR A RELIABLE TEAM OF OVERNIGHT FIXTURE INSTALLERS IN THE OSHAWA AND WHITBY AREA.** **IMMEDIATE START!** **ABOUT MCA**: MCA is a leading Canadian Merchandising Company, offering Sales, Merchandising, Price Collection, Retail Audits and Data Collection services...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative (On-Site) position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...

  • Overnight Stocker

    8 hours ago

    Oshawa, Ontario, Canada Walmart Full time

    Résumé des fonctions...Traiter la marchandise pour avoir des niveaux de stock élevés afin d'offrir un service à la clientèle exceptionnel.Ce que vous ferez...Places merchandise on the correct counter and space according to company standards including pricing.Works with other teams in accurate processing of freight.Works with Merchandise Team during...

  • Seasonal Member Services Representative

    2 weeks ago

    Oshawa, ON LH K, Canada Planet Fitness Full time

    Oshawa, ON555 Simcoe Street South, Oshawa, ON L1H 8K8, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.* All interested Applicants must be able to work December through mid-March.*Job SummaryWe are looking for a part-time Seasonal Member Services...

  • Housekeeping Team Member

    2 weeks ago

    Oshawa, Canada Greenwood Retirement Communities Full time

    **Do you enjoy being part of a team who believes that together, they can achieve remarkable things?** **Do you want to work in a culture where people take care of people?** **Do you want a chance to make a difference in people’s lives?** **Do you value the opportunity to grow and learn?** ***: **HOUSEKEEPING/LAUNDRY Service Team Member**: ***ABOUT THE...

  • Customer Service Representative

    7 days ago

    Oshawa, Canada BMO Financial Group Full time

    206 Ritson Road North Oshawa Ontario,L1G 0B2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service

    3 days ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service / Inside Sales Representative **Job Description**: The Customer Service / Inside Sales Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is...

  • Crew Member

    1 week ago

    Oshawa, Canada ONroute Full time

    3962 HWY 401 WESTBOUND, NEWCASTLE, L1B 1C2 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York...