Studio Photographer

**Hours of work**:Full-time, seasonal (3-4 months), 35 hours week. Weekend and holiday availability required.

**Fort Steele Heritage Town** is a living history site dedicated to the preservation, interpretation, and enhancement of British Columbia’s rich heritage. Fort Steele serves as a cultural and educational resource, engaging visitors in the stories, traditions, and historical significance of the Region. We would like to acknowledge that the Site is located on the traditional, ancestral and present Ktunaxa homeland and extend our gratitude for the opportunity to live and learn in mutual respect and appreciation.

The Site is supported by the Cranbrook Archives, Museum and Landmark Society and its Executive Management Team which provides strategic direction, development and funding to achieve the site’s mandate. Our team values a supportive and collaborative work culture that is respectful, challenging and promotes diversity and creativity.

**Step Back in Time and Make History**

Fort Steele Heritage Town isn't just a job; it's a chance to be part of a living, breathing historical adventure We're on the hunt for enthusiastic Visitor Services Ambassadors to help us bring British Columbia's vibrant past to life. If you're a people person with a passion for history and a knack for creating unforgettable experiences, this is your chance to shine.

**Why Fort Steele?**
- Cool Culture: Be part of a supportive and collaborative team that values respect, diversity, and creativity.
- Beautiful Location: Work in a unique heritage site nestled in the traditional Ktunaxa homeland.
- Make a Difference: Engage with visitors from all walks of life, sharing stories and traditions that celebrate our region's rich heritage.

**Position Summary**

Reporting to the Operations Supervisor - Heritage Street Studio Photographer is dedicated to operating our vintage-style Photo Studio location with enthusiastic, exceptional guest service and operational skills. Studio Photographers strive to provide best in class guest experience to all who visit the photo studio. Our friendly interactions, commitment to creating and maintaining a fun vibrant environment, and attention to visual standards, will connect our guests with the experience we provide and the memories we shape.

**Position Duties and Responsibilities**
- Conduct photo sessions with guests courteously and efficiently, helping to select and dress guests in period costumes, set design with props and lighting, printing photos and utilizing selling skills to upsell products
- Attract guests to the location with outgoing engagement when not in photo sessions, interacting with guests around park to promote the studio
- Act in character in relation to a 1900s environment (mínimal)
- Maintain cleanliness, organization, and merchandising standards at the location, ensuring visual appeal is maintained
- Stay informed about new products, promotions, and Heritage activities
- Promptly and responsibly address customer feedback to ensure guest satisfaction
- Handle cash transactions and perform basic opening and closing duties with accuracy and attention to detail as required
- Make recommendations to the leadership team on improving the employee and guest experience
- Assist with the setup and teardown of seasonal events and merchandise at various stores
- Provide an exceptional visitor experience through friendly and courteous interactions with guests, staff, and volunteers, using polite greetings, actively acknowledging guests, and handling situations positively

Perform other duties as required

**Knowledge and Experience**
- Prior experience in specialty/boutique retail or retail environment would be an asset
- Photography experience is an asset
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of our retail operation
- Ability to work independently as well as in a team
- Demonstrated strong interpersonal and communication skills in a client-faced setting
- An understanding of Indigenous relations in this region; additionally, familiarity with the Truth and Reconciliation Commission and the relevant Calls to Action for Museums is an asset. This knowledge can be through education, lived or worked experience.

**Abilities and Skills**

**We are looking for these personal qualities**:

- Initiative: We need someone who has ideas as well as someone who can come up with creative solutions
- Reliability: We must be able to count on you to ensure the success of our programs.
- Judgement: Things evolve rapidly, being able to make decisions with discernment is an essential quality to being successful in this position
- Detail Oriented: the details matter

Cranbrook is a town with a diverse and international community. Our organization strives to reflect this in our work and our team. We encourage applicants who identify as LGBTQ2S+, Person with Disabilities, Indigenous, and visible minorities to apply. We are an equal opportunity employ