Cabin Crew Training Planner

Job Summary:
Reporting to the Manager, In-Flight Services, the Cabin Crew Training Planner is responsible for all yearly, monthly and daily training planning for all Cabin Crew. They will work alongside the Crew Planners and the Inflight department with the use of the Navblue PBS system for cabin crew training bidding, and the Navblue Ops & Crew (N-OC) system for plotting and tracking cabin crew training.

Duties & Responsibilities:

- Projections and planning for all Cabin Crew Training;
- Tracking and managing the scheduling of all Initial, Recurrent, Requalification and Purser Upgrade Training, including classrooms, instructors, resources, etc.
- Coordination with various internal departments and with external vendors for training they provide to Porter Airlines’ Cabin Crew
- Coordination with the Supervisor, Training Planning on all matters related to training;
- Managing the seniority training bid via the crew bidding software (Navblue PBS);
- Plan, plot and manage all Upgrade and Initial Line Indoctrination cabin crew training using crew management software (N-OC);
- Liaise with Transport Canada to request extensions on training as required;
- Coordinate with Inflight Administrator to help ensure training records are up-to-date and accurate; including conducting and assisting in audits;
- Monitor currency of Cabin Crew in consultation with Inflight internal procedures as well as standard Canadian Aviation Regulations (CARs);
- Assist with preparations of the annual budgets;
- Providing courtesy reminders to the cabin crew and make training schedules available on-line;
- Input scheduling and pay changes in crew scheduling software;
- Occasional availability outside of regular office hours when necessary;
- Actively participates in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy;
- Additional duties as assigned by the Manager, Crew Resources.

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Full knowledge of Microsoft Office Suite, general computer and database software knowledge
- Experience as a Crew Scheduler/Planner an asset (or other relevant planning or operations experience)
- Knowledge of crew management and preferential bidding software (i.e. CrewTrac, FLICA preferred)
- Knowledge of Canadian Aviation Regulations related to flight crew
- Proficient in Microsoft Office Suite and Google Suite/Shared Drives/Gmail
- Strong organizational skills, attention to detail, and effective time management
- Superior interpersonal and communication (written and verbal) skills
- Excellent decision-making ability
- Self-starter with high motivation
- Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
- Ability to work well independently and as part of a cohesive unit
- Positive customer-focused attitude, excellent organizational skills and attention to detail
- Strong technology background preferred

Company Description: