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Regional Account Manager

3 weeks ago

Cambridge, Canada Compass Group USA Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Canteen?** Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

**Job Summary**:
**How you will make an impact**:
You will be responsible for building and maintaining strong relationships with customers and clients. You will also support operations to increase sales and profitability.

**As a Account Manager, you will**:

- Demonstrate account leadership (maintenance, growth development and rebid) of the top strategic customers
- Maintain customer relationships within the region
- Develop and execute growth initiatives with customers and clients
- Respond to RFP and contract renewals
- Site visits for growth opportunities and regular business reviews
- Own the customer relationship and be the primary contact
- Upsell current services

**About you**:

- At least 5 years of experience in account management (Vending and Office Coffee experience an asset), with a post-secondary education degree or diploma
- Excellent organizational, analytical, and problem-solving skills
- Excellent written and verbal communication skills
- A good business acumen that enables you to quickly understand and deal with situations that lead to a favourable outcome
- Ability to work well under pressure with multiple concurrent deadlines
- You have demonstrated the ability to design, develop and implement significant process improvements, following these through to successful implementation
- You are excited to be a part of an ever-evolving team that is at the heart of Compass Group Canada