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Branch Manager

3 weeks ago

Owen Sound, Canada Buchner Manufacturing Inc Full time

At **Buchner Manufacturing Inc. (BMI)**, we offer a wide range of high-quality exterior building products—including aluminum and steel rain-ware, siding, roofing, windows, tools, and much more. From humble beginnings, Buchner Manufacturing has grown to become one of the leading North American manufacturers of building products—serving locations around the world. Today, BMI has two manufacturing plants and five retail locations throughout Ontario.

**Benefits of Full-Time Employment at Buchner**:

- Competitive pay
- Merit bonuses
- Generous benefits package
- Paid sick days
- Group health, dental, life and AD&D
- Prescription safety glasses and safety shoe reimbursement
- Company-matching Group RRSP/DPSP contribution plan
- Employee referral program
- Annual Incentive Bonus Program

**Areas of Responsibilities**:

- Responsible for opening and closing of the branch daily
- Handle customer inquires, concerns, and complaints promptly in a professional manner
- Ensure the cash drawer is balanced and accurate on a daily basis
- Ensure daily deposit reports are submitted and accurate
- Motivate employees in a positive environment
- Manage scheduling, attendance, and disciplinary actions when required
- Conducting annual performance reviews and providing feedback and coaching on a continual basis
- Hold regular monthly staff meetings, providing updates on new products, and procedural changes
- Ensure branch is clean and presentable at all times
- Product displays should be current and well organized
- Ensure adequate inventory levels are maintained, organized, and properly labelled
- Receive goods in ERP System (Syspro)
- Conduct regular inventory cycle counts and annual inventory
- Ensure delivery to customers is conducted in a professional and timely manner
- Ensure company Health & Safety policies and procedures are adhered to at all times
- Responsible for reporting, maintaining, and improving the performance of the branch as it relates to sales, customer service, and other related areas of the branch.
- Liaise with the company marketing department and sales manager on company campaigns
- Attend regular Manager meetings held by Regional Branch Manager to discuss various issues

**Required Knowledge & Qualifications**:

- Previous manager experience, preferably in a retail branch and warehouse environment
- Possess strong leadership and time management skills
- Superior customer service skills
- Must be computer literate (Microsoft Office, ERP Software
- Mathematically inclined
- Strong organizational skills
- Highly flexible - able to adjust quickly in a varied environment
- Able to work both independently and as a team player
- Energetic, motivated to continue to increase product knowledge including installation techniques
- Effective communicator with staff as well as all levels of management
- Thrives working in a very fast-paced environment
- Industry knowledge in exterior building products preferred
- Sales background an asset
- **Why Work At Buchner?**_

**Buchner Manufacturing Inc.** takes pride in the reputation we have built by supplying quality products at very competitive prices, and always with the focus of providing exceptional service to our customers. Our success is directly attributed to the efforts of an outstanding team of dedicated, hardworking, and talented employees—many of whom have been a part of our organization for the entirety of their careers. We believe in continually striving to achieve these results by creating a positive and safe work environment for everyone.

Pay: $65,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:

- Owen Sound, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- management: 1 year (preferred)
- Industry/product knowledge: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person