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Pension Specialist

3 weeks ago

Vaughan, Canada Manion Wilkins & Associates Ltd. Full time

We are looking for an experienced Pension Specialist who is comfortable with technology, has a mathematical aptitude, and a flare for providing excellent client service.

We’re Manion, a Canadian third-party administrator of group benefits. We provide solutions that streamline the administration of an organization’s pension and health benefit programs to deliver the highest value to our clients, and their members. Our clients span across Canada, with members residing in every province coast to coast.

As a Pension Specialist at Manion you would be reporting to the Pension Operations Supervisor and will be part of a team of professional pension administrative staff focused on delivering exceptional service to all our Pension Clients and their members alike. In this role you would be responsible for the following:

- Processing Pension Benefit Calculations (i.e., Retirement, Termination, Pre & Post Retirement Death Calculations) in compliance with pension plan rules, and relevant pension legislation based on the jurisdiction of the Pension Plan and where their members are working.
- Processing Pension Benefit Elections - finalizing benefit amounts, and payment instructions for processing by the Pension Plan custodian.
- Responding in both written and oral form to inquiries from pension plan clients and their members alike - ensuring any issues are quickly resolved, and/or appropriately escalated for resolution.
- As required, participate in project work.

**Qualifications**:

- A minimum of two years pension administrative experience; processing retirement, termination, and pre/post retirement death claims
- Strong written and verbal communication skills
- High proficiency with Microsoft Office including Word and Excel
- Industry designation in employee benefits (e.g., PPAC and/or CEBS) is an asset (but not required).
- Bilingual English/French - oral and written is an asset (but not required).

**The Right Fit**

We’re looking for more than just outstanding customer service and organization skills. We want to find the right fit for our team. You’ll be a perfect fit if you have:

- Previous experience in the administration of a Defined Benefit Pension Plan in Canada
- Excellent oral and written communication skills
- Technical aptitude with both Microsoft Word and Excel
- Ability to remain poised, patient, empathetic, tactful, and composed while handling plan participants.
- Ability to work effectively independently and in a team environment.

We have a very strong family-oriented culture. Our work is meaningful, connecting people to healthier lives. The biggest reason we love coming to work is that we love working together. That’s why finding the right fit is so important to us.

This is a fun, vibrant community to work in every day. We know each other by name, our social and wellness committees help us celebrate achievements, mark life events, and facilitate activities on a regular basis.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.
- Pension; Defined-Benefit; Pension Calculations; full-time; Full-Time_