Appliance Sales Specialist

2 weeks ago

Dartmouth, Canada Kent Building Supplies Full time

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. _For this position you will receive a base salary plus commission following a probationary period._
- Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
- Ability to assist with merchandising and store product set-up.
- Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Provide face to face assistance customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
- Work with a wide range of customers to sell a wide range of appliance products.
- Prepare estimates, close the sale, and follow up on deliveries.
- Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.
- Exceptional customer service skills with proven ability to close the sale.
- Sales Experience in a fast-paced customer service and sales environment in Retail.
- Ability to work a flexible schedule including evenings and weekends.
- Adherence to company policies and procedures
- You will have to pass a standard background check.

**Kent**is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

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