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Competency Advisor

3 weeks ago

Alberta, Canada Civeo Full time

Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency, community building and a property development mindset - making us a leading provider of accommodation solutions.

Civeo Canada is recruiting for a result driven and customer service-oriented Competency Advisor. Reporting to the department Supervisor the incumbent will be travelling to various locations on a 12 hr/day, 15 days on 13 days off rotation which may include days, nights, weekend shifts and statutory holidays.

**Key Responsibilities**:

- Developing, reviewing, facilitating, implementing and continually improving the training & competency the programs of Civeo across the organization
- On an ongoing basis monitor and evaluate whether training continues to meet the requirements of the organization Consultation with operational management for training program effectiveness in consultation with operational management
- Assist with competency recordkeeping within Civeo’s Myosh system
- Assist with integration of BBO and Competency program for better efficiency and execution
- Assist with training of designated operational mentors
- Develop and build new training programs

**Skills & Abilities**:

- Exceptional Communication skills
- Experience In Kitchen, Housekeeping and/or Hotel functions
- Public Speaking (Speaking in front of an audience)
- Effective Time Management
- Creative and Innovative Thinking
- Problem Solving
- Accountability and Dependability
- Research and Analysis
- Decision Making and Judgement
- Ethics and Integrity
- Planning and Organizing
- Coaching and Mentoring
- Teamwork
- Strong Organizational Skills
- Highly motivated, service and team-oriented individual with an attention to detail
- Enthusiasm for new challenges and initiatives
- Ability to work effectively alone and prioritize
- Excellent listening, observing, and questioning skills.
- Motivated, energetic, goal-oriented, and positive outlook critical.

**Work Duties**
- Research, plan, organize and conduct training for Civeo managers, supervisors and employees, with regards to all Civeo Standard Work Instructions (SWI), within all business units of the organization
- Provide readiness assessments and monitoring of adherence to Civeo’s training
- competency programs in advance of competency verifications
- Provide feedback to employees as to deficiencies or additional training required in order to meet the specifications outlined in SWI’s
- Provide feedback as to the quality, and challenges of current SWI to operational leadership and Director of Health & Safety, while providing input as to the future improvements within SWI development.
- Ensure all competency records training are filed within Civeo’s HSE database
- Identify other relevant training and opportunities.
- Provide support to operational management in verification of competency processes including feedback on improvements that could be implemented in the process.

**Qualifications**:

- Training and/or experience in Housekeeping procedures in a hotel setting
- Training and/or experience in Kitchen procedures in a hotel setting
- Experienced in facilitating training to employees from ground level workers to operational leadership
- 3 to 5 years Supervision/Management experience
- A background in adult education would be an asset
- Direct experience assessing training needs, creating training materials to fulfill those needs, and then delivering the training
- Demonstrated ability to train, coach, evaluate, and improve the work others
- Able to custom-fit training around individual needs (English as a second language)
- Must have a valid Class 5 Driver's License, with a 5-year driving record satisfactory to Civeo's driving criteria
- Must be able to pass a pre-access Drug & Alcohol test

Civeo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.