Branch Manager

Position: Branch Manager

**Salary**: Compensation will be determined based on qualifications and experience

Location: Burnaby, BC

**Overview**:
**Who We Are**:
SIDLER® embodies Swiss quality and detail in each of our luxury products. Our elegant, customized designs combine simplicity and authenticity to create a unique yet familiar feeling. Over 60 years of dedication and perseverance can be best described in Swiss German as Leidenschaft; which means passion.

SIDLER® continues to strive as an industry leader, providing design solutions for our consumers by adding innovative, unique, modern and high-quality mirrored medicine cabinets to their residential space or commercial property. When a company values hard work and everyone is working in unison towards the same goal, it is no coincidence that SIDLER® is one of the biggest manufactures of mirror cabinets in Switzerland. Our North America subsidiary is a small business where the staff relationships are like a second family.

**Job Summary**:
We are looking for a Branch Manager for a full-time position to be responsible for representing the interest of the owners and the team, making strategic decisions for the benefit and growth of the company, prospecting and developing new business opportunities and meeting sales goals.

As the branch manager you will report directly to the owners. Previous experience in a management role is a requirement.

The main duties of the Branch Manager will include managing the branch and its staff, managing independent sales representatives within Canada and the US, making frequent client visits, as well as negotiating contracts with prospects.

In order to be successful in this role, you will need to have a deep understanding of business management, experience in staff management cultivating positive outcomes in staff performance and job satisfaction, ability to deal with various stakeholders, ability to extensively learn our products, sales channels and have an understanding of the sales process and dynamics, and also you must possess excellent interpersonal and communication skills.

**Daily Duties **_**(but are not limited to)**_**:

- Managing the North American subsidiary of SIDLER®
- Leading a 5-person team
- Overseeing and supporting sales, marketing, engineering, IT, procurement and warehouse operations
- Support each department in the decision-making process and assist departmental staff to perform the duties of their job
- Reporting directly to the owners of SIDLER®
- Maintain close relationship with the owners and the Swiss factory
- Providing the owners and overall team activity and results reports
- Analyze and recommend improvements or resolutions in products, service, and policy by evaluating results and competitive developments
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing business and industry networks, and participating in professional societies
- Understanding, representing, and promoting company values
- Develop and procure new business opportunities
- Perform ongoing meetings with current clients and potential clients to evaluate needs or promote products and services
- Ability to travel across North America to meet external Sales Agency Representatives and dealer clients and attend annual industry events
- Managing and frequently visit 12 independent sales agencies across north America
- Perform sales product training presentations with the marketing department and other requested training or education webinars to a range of current and prospective dealers
- Preparing weekly and monthly sales and commission reports
- Coordinating sales efforts with the marketing department in regard to programs, campaigns, and promotional activities
- Implement new procedures and processes and optimize current processes
- Implement your own strategy, ideas and vision for the management and growth of SIDLER®

**Qualifications and Skills**:

- Business administration
- Leadership
- Decision-making
- Analytical and strategical
- Solutions oriented
- Comprehensive understanding of the provincial labour laws and BC Employment Standards Act
- Intermediate knowledge in Microsoft Office (including Excel)
- Proficiency with sales management software and CRM
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills, and written skills
- Meeting sales goals and territory management
- Sales experience possessing prospecting skills and closing skills
- Negotiation skills
- Positive, self-confident attitude and approach
- Adept in product knowledge
- Ability to build and retain client relationships
- Strong motivation and aptitude for sales and managing staff
- Positive attitude and self-motivating, and professional integrity
- Ability to travel at least 20% of the time to external Sales Agency Representatives and dealer clients and attend annual industry events

**Preferred Education and Experience