Building Manager Team

2 weeks ago

North York, Canada Cando Apartments Ltd. Full time

**Live-in Building Management Team required** for medium (less than 200 units) residential building. _We are looking for a two person team that has residential building management experience with good references._ Will include: Salary, plus a 2-bedroom apartment.

**Duties & Responsibilities**:

- **Customer Focus**_
- Respond to all tenant questions, concerns and complaints in a timely manner
- Keep detailed records of situations and solutions
- Refer to Property Manager if unable to solve problems and relay all office communications and updates to tenants
- Collect and record all incoming rent payments
- Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager.
- Rent all upcoming suites utilizing and adhering to all company leasing policies.
- Perform administrative duties as required
- Maintain accurate records with respect to work orders
- Provide on-call support for after-hours emergencies; building walk-throughs and assurance of building cleanliness
- Focus on customer service and tenant retention

**_Building Cleanliness_**

The building has a cleaner five days per week, however the Building Management Team is responsible assisting in the following:

- Clean entrance and exit of building, laundry room (including wipe down washer/dryer) daily
- Vacuum/wash floors, elevators, hallways, stairs, windows, and common rooms
- Monitor and clean garbage chutes/compactor
- Ensure general up keep of the building at all times
- Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
- Assist with the move in/out of tenants (cleaning of vacant units, etc.)
- Minor maintenance as needed
- Additional duties depending on building needs and as required by the Property Manager

**Qualifications**:

- Minimum of 2 years prior experience working as a superintendent team
- Excellent organizational and time management skills
- Providing Customer Service in a professional manner to the tenants is critically important.
- Superior communication skills, assertive, able to initiate new methods
- Strong follow up skills with the ability to deal with confidentiality and sensitive issues
- Intermediate computer skills
- Reliable, dependable and respectful
- Excellent housekeeping skills
- Ability to work long hours and under pressure

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

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