Process Improvement Specialist
2 weeks ago
Smarter trade. Better lives. As a new world takes shape, DP World enables smarter trade and improves lives. Our modern, strategically positioned marine terminals and logistics parks have the speed, reliability and reach to ensure your cargo gets to where it needs to be - but what sets us apart is our team of experts with our unceasing commitment to innovation. The world is changing at an unparalleled pace and we are growing to meet its needs. With more capacity coming online we are ready for the future. We trade smarter.
- 70,000 Vessels served each year
- 174,000 Containers moved every day
- 78 Businesses located in 40 countries
- 45,000 People from 130 countries
DP World Canada
As part of a global entity, we pride ourselves on enabling smarter trade to create a better future for all. We call ourselves a ‘trade enabler’, because we make sure the world keeps moving day and night so people have the things they need, when they need them. DP World makes all this happen with a range of businesses adding value at key stages in the global supply chain and helping move cargo to thousands of destinations around the world. Playing such a vital role in the global supply chain, we help economies grow and nations prosper.
What We Offer
Joining DP World Canada means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We realize it takes world-class people to run world-class operations so we offer competitive total compensation packages.
The Opportunity
In this role, you will:
- Work closely with Communications Team, Tier 0-3 Technicians, Project Managers, Business Analysts, and Manager, IT Helpdesk to develop high-quality technical procedures and policies.
- Data Analytics and building dashboards for technicians.
- Prepare content for online delivery/training.
- Document complex processes in a simple easy to read and understand format.
- Influence the Technical team by educating on our processes and standard methodologies.
- Perform quality control for processes & procedures.
- Coordinate basic end user training/support.
- Provide regular updates to manager on status.
- Fact-check new/existing documentation including Data Accuracy.
- Learn and test system/process functionality while writing documentation.
- Develop workflow/process design.
- Review text for consistent tone and style.
What you bring to the role:
- Associate’s degree in Information Technology or related field. (Or equivalent experience)
- Experience with Inventory & Asset Management Controls is an asset.
- Prior experience building dashboards is considered an asset.
- Contributes to shared projects across the larger team.
- Ability to be creative & work independently is considered an asset.
- Balances multiple tasks, including tasks beyond normal scope, and works as an integral part of the IT team.
- Experience with ServiceNow or any related ITSM tool is considered an asset
- Quickly adapt to changing priorities and deadlines
- Previous Canadian work experience or experience working directly with Canadian industries.
- Fluent in English.
If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how and join the DP World team.
-
Business Process Improvement Specialist
4 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeBusiness Process Improvement Specialist Competition No: 2025-279 Duration: Temporary Full Time Salary: $7,629 – 7,946 – 8,285 – 8,647 – 9,014/month (2024 Rates) Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Nine-Day Fortnight) Special Notes: Normal for CUPE 23 Inside Division Collective Agreement Last Updated:...
-
Business Process Improvement Specialist
4 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeBusiness Process Improvement Specialist Competition No: 2025-279 Duration: Temporary Full Time Salary: $7,629 – 7,946 – 8,285 – 8,647 – 9,014/month (2024 Rates) Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Nine-Day Fortnight) Special Notes: Normal for CUPE 23 Inside Division Collective Agreement Last Updated: 10/29/25 This...
-
Business Process Improvement Specialist
4 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeBusiness Process Improvement Specialist Competition No: Duration: Temporary Full Time Salary: $7,629 – 7,946 – 8,285 – 8,647 – 9,014/month (2024 Rates) Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Nine-Day Fortnight) Special Notes: Normal for CUPE 23 Inside Division Collective Agreement Last Updated: 10/29/25 This is...
-
Business Process Improvement Specialist
4 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeBusiness Process Improvement Specialist Competition No: 2025-279 Duration: Temporary Full Time Salary: $7,629 – 7,946 – 8,285 – 8,647 – 9,014/month (2024 Rates) Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Nine-Day Fortnight) Special Notes: Normal for CUPE 23 Inside Division Collective Agreement Last Updated: 10/29/25 This...
-
Process Improvement Specialist
3 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeA municipal government entity in Burnaby is seeking a Business Process Improvement Specialist to lead initiatives enhancing business workflows. The role involves analyzing processes, leading projects, and consulting with departments. Candidates should hold a relevant degree and have substantial experience in continuous improvement, ideally within a municipal...
-
Process Improvement Specialist
4 weeks ago
Burnaby, Canada Township of Muskoka Lakes Full timeA municipal government entity in Burnaby is seeking a Business Process Improvement Specialist to lead initiatives enhancing business workflows. The role involves analyzing processes, leading projects, and consulting with departments. Candidates should hold a relevant degree and have substantial experience in continuous improvement, ideally within a municipal...
-
Business Improvement Specialist
3 weeks ago
Burnaby, Canada Metro Vancouver Full timeGet AI-powered advice on this job and more exclusive features. Position Title: Business Improvement Specialist Position Status: Full-Time Regular Employee Group: Teamsters Local 31 Location: 4515 Central Boulevard, Burnaby Salary Range/ Wage Rate: PG T30 $3,946.90 - $4,674.08 bi-weekly Our Procurement & Real Estate Services Department is seeking a Business...
-
Business Improvement Specialist
4 weeks ago
Burnaby, Canada Metro Vancouver Full timeGet AI-powered advice on this job and more exclusive features. Position Title: Business Improvement Specialist Position Status: Full-Time Regular Employee Group: Teamsters Local 31 Location: 4515 Central Boulevard, Burnaby Salary Range/ Wage Rate: PG T30 $3,946.90 - $4,674.08 bi-weekly Our Procurement & Real Estate Services Department is seeking a Business...
-
Business Improvement Specialist
4 weeks ago
Burnaby, Canada Metro Vancouver Full timeGet AI-powered advice on this job and more exclusive features. Position Title: Business Improvement Specialist Position Status: Full-Time Regular Employee Group: Teamsters Local 31 Location: 4515 Central Boulevard, Burnaby Salary Range/ Wage Rate: PG T30 $3,946.90 - $4,674.08 bi-weekly Our Procurement & Real Estate Services Department is seeking a Business...
-
Remote Operations
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mimak Care Corporation Full timeA leading healthcare staffing agency in Canada is seeking an Operations Specialist. This remote role involves supporting daily operations, managing payroll, and ensuring compliance while focusing on process improvement. Ideal candidates will have at least 3 years of experience, strong organizational skills, and proficiency in Microsoft Office. Join a dynamic...
