Job Description: Receptionist & Retail

Information & Duties:

- This is a front facing position in a luxury boutique & salon, you will be standing most of the day
- Greet and welcome clients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments for a very busy natural hair salon, and manage the company calendar
- Assist with customer inquiries and provide accurate information about high end natural products & services offered in our retail store and 3 websites.
- Maintain cleanliness and organization of the reception & large retail store
- Manage incoming and outgoing mail, packages, and deliveries
- Coordinate with other staff members to ensure smooth operations of the salon & retail spaces. Politeness and Accuracy in writing, on the phone and in person are imperative.
- simple pricing, printing, labelling, filing, merchandising, gift wrapping
- Ring out sales, make change, balance cash register, wrap gifts, complete opening & closing duties

Qualifications:

- Previous experience working in an management of retail or restaurant, administration, medical or dental office setting is preferred
- Proficient in using booking software
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling client information and paperwork
- Friendly and professional demeanor with a high end customer service-oriented approach

**Please note that this job description is not exhaustive and additional duties may be assigned as needed.**

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Store discount
- Vision care

**Language**:

- Mandarin (preferred)

Work Location: In person