Store Manager
2 weeks ago
**About Btrust**
We are Btrust. Since 2008, we’ve innovated the Canadian grocery retail experience specializing to sell primarily fresh and healthy foods. Our goal is to introduce diverse food culture to every family table. We offer a wide range of products to cater to various taste preferences and budgets. The company is headquartered in Oakville, Ontario. In 2008, we opened our first Btrust Supermarket at the Golden Square, a shopping center in Mississauga, Ontario. Today, we manage a nationwide chain of four stores, covering an impressive 120,000 square feet and offering more than 20,000 different products, allowing families across Canada to enjoy fresh, healthy, and flavorful meals.
**Responsibilities**:
- Develop and implement effective sales strategies to achieve market growth and meet sales targets
- Manage and oversee the operations of multiple stores within the market
- Recruit, train, and supervise store managers and sales staff
- Monitor and analyze market trends, customer preferences, and competitor activities to identify opportunities for business growth
- Conduct regular store visits to ensure compliance with company policies and standards
- Collaborate with marketing team to develop and execute promotional campaigns
- Negotiate pricing and contracts with suppliers to optimize profitability
- Utilize point-of-sale (POS) systems to track sales performance and inventory levels
- Provide exceptional customer service by resolving escalated issues and addressing customer concerns
**Requirements**:
- MINIMUM 3 years of retail experiences, preferably in a grocery environment
- Advanced customer focused, judgment, analytical, critical thinking and communication skills
- People-oriented and results-driven
- Active listening, negotiation, and presentation skills
- Build and effectively manage interpersonal relationships at all levels of the company
- Architect strategy along with leadership skills
- Able to communicate in Both English and Chinese Mandarin
**Accessibility Statement**:
**Job Types**: Full-time, Permanent
Expected hours: 40 - 60 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Mississauga, ON L5C 4P3: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail management: 3 years (preferred)
**Language**:
- Chinese (required)
Work Location: In person
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