Manager, Aviation Operations

**Job Description**:
**About the Faculty of Business, Communication Studies and Aviation**:
The Faculty of Business, Communication Studies and Aviation at Mount Royal University's mission is to foster a community of leaders and changemakers committed to advancing a sustainable future. Within this academic environment, students explore diverse programs in business, communications, media and aviation management. Through experiential learning and community engagement, we prepare students for the challenges they will face.

With strong connections to Calgary's business community and a dedication to ethical leadership, the Faculty equips students to make a meaningful impact in their careers and society. Aspiring to provide a diverse and inclusive learning environment, the Faculty challenges students to become community leaders. Using fundamentals of experiential learning and small class sizes, students are provided with opportunities to connect with industry professionals and local communities throughout their degree.

We offer a different kind of education to students who want to make a change in our world. The educational experience is very unique, challenging students to put knowledge into practice by engaging in real client projects and directed research. By studying in any of our programs our students will transform their degree into their passion.

The School of Communication Studies consists of four programs: Public Relations, Broadcast Media Studies, Journalism, and Information Design. The Bissett School of Business has seven majors: Accounting, Finance, Supply Chain Management, Marketing, Human Resources, International Business and General Management. The Aviation program has both an Aviation Diploma and Bachelor or Aviation Management.

The Faculty of Business, Communication Studies and Aviation is committed to creating and maintaining a diverse and inclusive learning environment that furthers equity, inclusion and social justice.

**About the Aviation Program**:
The MRU Aviation program is celebrating 55 years of the Aviation Diploma. Expansion of the diploma is occurring now and continuing in the next few years. The newly launched Bachelor of Aviation Management in September 2024 is opening doors to new program possibilities in MRU Aviation’s long-term plan. The hangar operations will be moving to a new facility at the Springbank Airport in August 2025. Additional aircraft and simulators are being added, as well as additional faculty. This expansion requires additional employee roles to manage the various functions of the program and to provide excellent education to students.

**About the Role**:
The Operations Manager is a newly created position that will support the growing aviation program and report to the Dean of Faculty of Business, Communication Studies and Aviation.. This is a full-time, in-person position with mínimal supervision and a high level of decision-making. The successful applicant will oversee the operations of the Aviation Facility at the Springbank Campus. This includes the day-to-day operations of flight training as well as long-term planning for the success of the flight training program. Critical aspects of the role include overseeing daily operations, ensuring a productive and collaborative work environment, and driving strategy and plans to achieve operational excellence. Cultivating an environment of continuous improvement and efficiency through innovation is required for success.

Experience in flight training is not a requirement, as this role intersects closely with that of the Academic Director and Chief Flight Instructor, who is responsible for Operational Control and meeting Transport Canada flight training standards, as well as overseeing the academic programming, and building and maintaining connections to industry.

**The majority of the work is conducted at the Springbank Campus at the Springbank Airport. Since the role requires working with others in the aviation leadership team and aviation faculty, some time will be required at the Lincoln Park Campus in Calgary.**

**Responsibilities**:
**Oversee Hangar Operations**
- Oversight of information systems related to financial management, maintenance, inventory management, scheduling and training
- Ensure safe and efficient daily movements of aircraft and pilots
- Oversee logistics of daily operations, ensuring efficient operation of the hangar, adhering to university policies and procedures, and effective resolution of any issues that arise
- Work with Safety Officers to implement ongoing safety improvements and review hazards and incidents related to hangar operations
- Oversee building operations/contracts including security, snow removal, hangar and aircraft cleaning, landscaping, and fuel deliveries
- Responsible for collaborating with Springbank Airport and the Calgary Airport Authority to address any issues that may arise regarding MRU’s Springbank Operations (lease agreement management)
- Responsible for ma