911 Program Analyst

**Job Information**

Job Requisition ID: 73537
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
**Closing Date: July 28, 2025**
Classification: Program Services 2 (022PSA)

**Salary**: $2,345.14 to $3,076.28 bi-weekly ($61,208 - $80,291 / year)

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

AEMA is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration, and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

**Role Responsibilities**:
**Be part of the team shaping the future of emergency response in Alberta**.
The Alberta 911 Program is seeking a highly motivated and detail-oriented 911 Program Analyst to help lead the province’s transition to Next Generation 911 (NG911). If you are passionate about public safety, regulatory policy, stakeholder engagement, and program development—this is your opportunity to make a meaningful impact in communities across Alberta.

**About the Role**
Reporting to the 911 Program Manager, you will play a key role in modernizing Alberta’s emergency response systems by supporting the transition to NG911 and advancing the province’s 911 standards and grant program. Your work will directly support the delivery of fast, reliable, and future-ready emergency services by working with diverse stakeholders, conducting critical research, and supporting effective oversight and compliance with provincial legislation and standards. This is a standout opportunity for a policy-minded professional who thrives in a fast-paced, purpose-driven environment.

**Role Responsibilities Con't**:
**You will be responsible for**:

- Supporting Alberta’s transition to NG911 by consulting with stakeholders, preparing briefings, and advising on system impacts
- Developing public education materials to strengthen awareness of NG911 developments
- Researching 911 best practices, emerging standards, and legislative changes at local, provincial, and national levels
- Interpreting and analyzing 911 program guidelines and grant reporting trends to support decision-making
- Helping unserved communities establish 911 services
- Assisting with monitoring and enforcing standards compliance, including supporting site audit visits of public safety answering point (PSAP) and reviewing compliance-related documents
- Supporting continuous improvement of grant program and funding structures by analyzing spending trends
- Collaborating with a broad range of stakeholders to resolve complex or politically sensitive issues
- Supporting the Provincial Emergency Coordination Centre during emergency events, including extended or irregular hours

**Please**

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
**Systems Thinking**: Observes and understands larger impact of role. Sees impact of work on organization and anticipates change in own area based on activities in other areas. Considers how own work impacts others and vice versa. Asks questions to understand broader goals. Aware of how organization adds value for clients and stakeholders.

**Creative Problem Solving**: Is open to new ideas and breaks problems down into smaller parts to identify solutions. Constructively questions and challenges the norm. Open to other’s perspectives and aware of own. Contributes ideas for improving processes and adapts existing practice to address problems.

**Develop Networks**: Works on maintaining close relations with all stakeholders. Identifies key stakeholder relationships. Has contact with a range of interested parties. Actively incorporates needs of the broader group. Influences others through effective communication techniques.

**Drive for Results**: Actively sets goals and remains open to advice on achieving them. Sets goals and prioritizes work. Identifies and corrects areas for improvement. Suggests actions and asks for advice when lacking information or facing multiples priorities. Operates within APS value system.

**Agility**: Works in a changing