Caseworker, Female Mobile Support Caseworker

_**Dedicated leader providing hope and help to women and girls at risk.**_

EFRY Hope and Help for Women empowers women and girls through a trauma-informed, inclusive, and gender responsive lens. Our client
- focused approach strengthens emotional, cultural and social well-being, through prevention, support, reintegration and advocacy.

**Caseworker, Female Mobile Support Caseworker (FMS) Program**

**Contract Full-Time**

Female Mobile Support (FMS) provides 24/7 crisis response and continuum of care to girls between the ages of 12-24, from the crisis stage to the stabilization stage with flexible operating hours. The FMS Caseworker provides a strong mentoring relationship and encourages safe and healthy decision making, nurtures independence and skill development, and provides connections and referrals to community resources required for successful reintegration. The FMS Caseworker works directly with female youth within the Peel and Halton Regions, and may include travel within Central and Toronto Region to provide one-on-one client support, case management and counselling, and acts as an advocate with emphasis placed on developing resources and connections to community supports and services. The FMS Caseworker is scheduled to work various hours, including days, nights, and weekends.

**Areas of Responsibility**:

- Builds positive, respectful, and non-judgmental relationships with youth and their support systems
- Provides one-on-one client support, case management and counselling, and acts as an advocate with emphasis placed on developing appropriate resources and connections to community supports and services.
- Establishes and provides the necessary continuum of support to allow the youth to set achievable and realistic goals in a supportive mentoring relationship.
- Acts as an advocate and educator with parents, schools, employers and other community organizations to facilitate the reintegration process.
- Arranges to provide youth with appropriate community resources such as counselling services, education / employment supports, housing, and various other types of programs and services based on the individualized plan of care and/or accessibility within their home or chosen community.
- Provide services on site to clients on a rotational basis at the AHST HUB
- Responsible for providing guidance regarding problem-solving while encouraging the development and enhancement of skills and techniques required for successful reintegration.
- Records and evaluates each young person’s development on an ongoing basis and maintains case notes for all contacts with clients and support systems.
- Maintains positive relationships and interacts with various segments of the community
- Keeps abreast of trends, community resources and developments in the youth care profession by participating in workshops, conferences, and continued professional development
- Performs other duties as assigned by the Manager or designate
- A degree and/or diploma from a University or College in a related field with experience working with vulnerable populations; prior experience working with female at-risk youth, including those who may be human trafficking victims and/or survivors or those who have experienced gender-based violence is considered an asset
- The ability to maintain and encourage confident assessment, counselling and program facilitation skills in order to engage, support, and interact with clients using a trauma-informed approach.
- Knowledge of community resources and services including, but not limited to, provision and access to food and clothing; accessing shelters or other appropriate housing options; access to health care (i.e. STDs, pregnancy, addiction, etc.); referrals to various counselling and victim services; access to financial supports; and employment supports.
- Practical knowledge and experience administering gender specific and responsive programming
- Strong communication (verbal and written) and interpersonal skills with the ability to work well and collaborate with diverse community groups and other stakeholders (i.e. court personnel, external community agencies and other key supports in the community).
- Demonstrated client-focused counselling skills and role modelling.
- Ability to be adaptable with a flexible approach taking into consideration the unique needs and qualities of each client.

Diagnostic and interpersonal skills to deal with a diverse client group in a diplomatic and non-judgmental manner.
- Problem solving and leadership skills, with the ability to judiciously handle crisis situations with clients.
- A broad knowledge of community resources and the ability to strongly advocate for clients and make professional referrals.
- Valid First Aid / CPR certification
- A clear Vulnerable Sector Screening (VSS) - criminal background check
- A valid Ontario driver’s license
- Full vaccination against COVID-19, and willing to provide proof

**How to Apply**:
**Accessible Hiring Practices