Supportive Housing Worker

**SUPPORTIVE HOUSING WORKER**

**Safe Beds Program - 1266 Danforth Avenue**

**East York, Toronto**

**One (1) Bargaining Unit, Temporary Full-Time Position (Contract until May 8, 2026)**

**Existing Vacancy**

**Monday-Friday 7:00am-3:00pm**

**Compensation: $25.28/hour-$29.40/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role overview**

The Supportive Housing Worker supports service users of the program to achieve their overall care goals to promote recovery and reduce the risk of recidivism. There will be a strong emphasis on teaching Activities of Daily Living (ADL) skills as well as Harm Reduction strategies and interpersonal communication skills. Shift work is required.

**About the Team**

**Primary Responsibilities**:
The Supportive Housing Worker is responsible for providing Recovery Oriented services to Cota service users in a manner consistent with Cota's Mission, Vision and Values.

The Supportive Housing Worker's primary responsibilities may involve but not necessary be limited to:
1) In conjunction with the manager and supervisor, the Supportive Housing Worker assists with the search for and acquisition of appropriate housing units as may be required within the program

2) Coordinates intake processes including:

- Reviewing the referral information of applicants to the program
- Coordinating and participating in screening interviews with applicants and their respective referral sources
- Determining eligibility for the program and confirming acceptance of new service users into the program
- Coordinating move-in arrangements with the new service users and their respective referral sources
- Facilitating internal move-in practices/protocols with new service users, per applicable program standards/guidelines
- Orientating new service users to the housing environment and Cota's service

3) Assists with the development of tenant Support/Goal Plans:

- Plays an active lead role in ensuring that Support/Goal Plans are developed with each tenant and his/her support network and a record of this is documented in service user's chart
- Shares responsibility with the Team for implementing appropriate housing supports that assist service users in pursuing/achieving their goals
- Liaises with service user support networks on a regular basis
- Focuses on assisting service users with:

Tenancy Related Matters, such as:

- rent payments
- landlord disputes
- reducing high risk behaviours
- coping within a communal environment
- engagement within the life of the tenant community
- Activities of Daily Living (ADLs), such as:

Maintaining appropriate medications routines
- Providing assistance and reminders relating to appointments
- Establishing and/or maintaining service users' personal hygiene routines
- Assisting with service users' laundry routines
- Maintaining and/or cleaning service users' units/rooms
- Assisting service users with menu planning, grocery shopping and/or cooking
- Managing and supporting service users with behavioural needs
- Other supports with ADLs as identified by the Supervisor and/or Team
- Other individual support requirements including, but not limited to:

community orientation
- linking to Case Management and/or other services
- situational dispute/problem resolution - informal counselling/guidance

4) Supports the maintenance of safe/clean environment:

- Directly assists with maintaining the site in a clean and orderly state. This may involve:

- Cleaning/setting up vacant tenant units in order to prepare them for occupancy as scheduled, or, as required
- Cleaning common areas such as common rooms/lounges after activities, common kitchen, office, staff lounge, and building exterior space area as scheduled, or, as required
- Assisting with any pest control/eradication efforts, as required
- Continually assessing the environment for safety and security issues and recommending action to address any deficiencies

5) Coordinates/facilitates tenant meetings to promote direct service user participation in the planning of services/activities provided by Cota and to promote a safe and open forum for dialogue in relation to issues/concerns that service users may have regarding the services they receive, the environment that they live in, and any conflict/tension that they may be experiencing in relation to their living environment

6) Plans and facilitates group activities/events which fos