Spa Concierge

Reports to the Spa Director

Hour schedule**:9am to 6pm - Wednesday, Thursday, Friday, Saturday & Sunday**

SUMMARY OF RESPONSIBILITIES:
Responsibilities and essential job functions include but are not limited to the following:

- Optimize daily schedules based on business demand, blocking off and rescheduling hour or shifts where necessary.
- Ensure smooth operation of reception, greeting and welcoming clients for services.
- To be knowledgeable about the property, services, retail products and surrounding area.
- Assisting Therapist’s when they may be running behind with room set up, clean up etc.
- Support retail sales and future sales by explaining offers to clients while checking them out.
- Handle customer concerns and or complaints with a confident ability to resolve the issue.
- Ensure the spa reception area is in peak condition at all times
- Maintain inventory of supplies and retail for the spa facility.
- Maintain inventory and stocking of all reception materials and marketing materials.

**Job Types**: Full-time, Part-time

Pay: $17.20-$19.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Every Weekend

Ability to commute/relocate:

- Etobicoke, ON M8X 1G5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you available EVERY Saturday and Sunday?

**Experience**:

- spa: 1 year (preferred)

Work Location: In person