Mobile Patrol Supervisor

**Job Description for Mobile Supervisor**

**Position**: Mobile Supervisor
**Location**: Calgary, Alberta
**Company**: Complete Security Solutions
**Employment Type**: Full-Time

**Overview**:
**Key Responsibilities**:

- **Team Oversight**: Supervise and support mobile patrol guards, ensuring compliance with protocols and procedures.
- **Training**: Provide training to new staff, ensuring they are equipped with the necessary skills and knowledge for their roles.
- **Site Setup**: Assist in setting up new sites and implementing security protocols as required.
- **Communication**: Act as a liaison between guards and management, facilitating clear communication and timely information sharing.
- **Site Inspections**: Conduct regular visits to patrol sites, ensuring proper procedures are followed and addressing any issues immediately.
- **Reporting**: Prepare detailed and thorough reports on patrol activities, incidents, and inspections, ensuring all documentation is complete and accurate.
- **Welfare Checks**: Perform welfare checks on guards to ensure their safety and well-being during shifts.
- **Patrol Duties**: Conduct regular patrols of assigned areas, checking for security breaches and maintaining the integrity of the premises.
- **Call Management**: Respond promptly to alarm calls and other emergency situations, ensuring effective communication and resolution.
- **Sign-In/Sign-Out Procedures**: Manage the sign-in and sign-out process for guards, ensuring accurate tracking of attendance and shifts.
- **Client Interaction**: Communicate relevant information to clients and provide updates on security status and incidents.
- **Driving**: Maintain an excellent driving record, responsible for operating company vehicles in a safe and efficient manner.
- **Technology Use**: Utilize company software for reporting and tracking patrols, demonstrating proficiency with technology.
- **Time Management**: Efficiently manage time to complete patrols and site inspections within assigned timeframes.
- **Detail Orientation**: Exhibit a keen eye for detail to inspect guards and sites effectively, knowing what to report and what not to.
- **Emergency Response**: Coordinate with authorities such as medical and police departments when necessary, conveying information accurately and tactfully.
- **Conflict Resolution**: Handle interactions with vagrants and other individuals tactfully, ensuring situations are de-escalated and managed appropriately.
- **Certification**: Hold certifications such as First Aid and ProServe Protection as assets.

**Qualifications**:

- Minimum of 2 years of relevant experience in a mobile supervisory role within the security industry.
- Strong knowledge of security protocols and procedures.
- Proven ability to work independently and make quick decisions.
- Eagerness to learn and grow within the role, demonstrating a proactive approach.
- Ability to work overnight shifts, including weekends (12-hour shifts).
- Excellent communication skills are essential for effective reporting and client interaction.
- Must have a valid driver's license and a clean driving record.

**Benefits**:

- Competitive salary
- Opportunities for professional development
- Comprehensive Health Benefits (Health, Dental, Life)

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: No more than 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance

**Education**:

- Secondary School (required)

**Experience**:

- Loss prevention: 2 years (required)
- Leadership: 1 year (required)
- Security: 3 years (required)

Work Location: In person

Application deadline: 2024-12-07