Canulc customer Service Representative

7 days ago

Courtenay, Canada Staples Canada Full time

: 1258647

**Who we are**

Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.

**Some of what you will do**:
As the Customer Service Representative, you’re responsible for the customer experience in the front end of the store. You demonstrate your passion by exhibiting a high degree of customer awareness while accurately and expediently processing customers at the checkout. You connect, share your knowledge and enthusiasm, and partner in a consultative manner with our customers and other associates to offer solutions that help them achieve their working & learning goals.

**Specifically, you will**:

- Be a dynamic inspiring partner to customers by providing an exceptional experience while processing all types of purchases, resolving customer opportunities, and completing returns and exchanges. You’ll handle a wide range of purchases including buy-online-pickup-in-store (BOPIS), services pickups and special orders.
- Take the opportunity to suggest value add sales and services to customers. Connect, Share, and Partner by offering relevant programs/promotions to add value.
- You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Stock and maintain front-end racks/shelves and merchandise areas.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**:

- Three months to one year of related experience is preferred.
- Proven track record of achieving customer service excellence.
- Ability to resolve customer concerns in a diplomatic manner.
- Ability to communicate with and engage customers effectively using a variety of mediums.
- Curious
- Approachable
- Passionate
- Solutions Finder

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- You’ll spend your time at our front cash station inspiring customers with your brilliance while processing orders, this will involve some repetitive movement and physically being able to stand, and handle products for our customers.
- We like for our associates to experience everything our customers experience across the store, and so while you’ll typically be at cash, but we’ll also cross train you in lots of different areas of the store.
- We’ll also ask you to work a variety or retail-based shifts including evenings and weekends.

**Employment Statement**

**Job** Retail Locations

**Location(s)** CA-BC-Courtenay

**Other Locations** Canada

**Schedule** Part-time

**Employment Statement

  • Customer Service Representative

    4 days ago

    Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    1 week ago

    Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    7 days ago

    Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a part-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    4 days ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired...

  • Customer Service Representative

    4 days ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 days ago

    Courtenay, British Columbia, Canada Enterprise Full time

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Customer Service Representative

    1 week ago

    Courtenay, British Columbia, Canada Enterprise Full time

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada BMO Full time $34,750 - $44,900

    Application Deadline:11/28/2025Address:585 England Avenue Job Family Group:Retail Banking Sales & ServiceNote: This opening is for 18.75 hours weeklyDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works...

  • Customer Service Representative

    2 weeks ago

    Courtenay, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...

  • Customer Service Representative 1

    2 weeks ago

    Courtenay, Canada Bureau Veritas Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! If our core...