Service Advisor

Job Opportunity
- Meet and greet service customers promptly in a professional and courteous manner
- Maintain CSI
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
- Check on the progress of services to vehicles throughout the day and contact customers to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
- Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
- Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

**Job Types**: Full-time, Permanent

**Salary**: From $4,000.00 per month

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kipling, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)