Clerical Supervisor, Oncology Clinic

BC Cancer
Vancouver, BC
The Clerical Supervisor is directly responsible for ensuring the efficient and effective functioning of clerical support services in various clinical areas within BC Cancer. Responsibilities include coordinating clerical activities, organizing and priority setting, onboarding, training and supervising staff. In collaboration with manager assists with resource planning, quality improvement activities and ongoing management of policies and procedures. Performs clerical functions as needed. Provides leadership, models and promotes a culture of respect, diversity and inclusion.
What you'll do
Coordinate, oversee and organize the workflow of designated staff in various areas by establishing priorities in order to meet the needs and requirements of the work areas, resolving day-to-day problems and evaluating processes.
Prepare staffing rotations based on factors such as staff/workload, collective agreements and budget. Supervise assigned staff by performing such duties as scheduling, developing and coordinating work assignments, In collaboration with manager receive and action all leave requests, monitor attendance, performance and provide ongoing feedback and performance reviews.
In collaboration the manager, assist with the recruitment of staff by reviewing resumes, interviewing applicants and making recommendation for hiring.
Orientate staff by developing orientation tools and schedules, providing training for staff, explaining routines and procedures, providing ongoing guidance and monitoring of activities.
Participate in the development and ongoing maintenance of resources such as policy and procedure documentation.
What you bring

**Qualifications**:
Grade 12, graduation from a recognized secretarial program including a recognized course in medical transcription and five (5) years' recent related experience including one year in a supervisory capacity or an equivalent combination of education, training and experience.
**You have**:
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to carry out the physical duties of the position.
Ability to supervise.
Ability to organize work.
Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**: Regular, Full-Time
**Wage**: $35.58 per hour
**Location**: 600 West 10th Avenue, Vancouver, V5Z 4E6
Applications will be accepted until position is filled.
**Hours of Work**: Monday-Friday; 0730-153