IT Logistics Coordinator

**Business Line**:Shared Services - IT

**Hours Per Week**:35 (Full-Time)

**Job Duration**: Six (6) month contract with the possibility for permanent conversion. Note - The contractor will be required to work at least one (1) year before consideration of conversion.

**About the Role**

At NFP, we enable client success with an on-the-ground presence across Canada and internationally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions.

We’re looking for an **IT** **Logistics Coordinator **to assist with all shipping, receiving, and reclamation needs of hardware & technology equipment for NFP Canada.

**What You’ll Do**
- Managing and maintaining IT inventory levels including picking/packing equipment orders
- Working independently to provide daily logistics support to our users and technology team, including scheduling and performance improvement
- Work with our vendors to issue RMA’s (Return Merchandise Authorization)
- Deployment of hardware for the On-boarding of new and returning employees
- Assist in E-waste Coordination efforts
- Coordinate equipment orders for new acquisitions and associated logistics support.

**What You Bring**
- Typically, 2+ years of logistics/warehouse management and/or coordination experience
- Basic understanding of IT terminology or experience in a Tier 1 help desk role
- Must be proficient in Excel, and Word, and be able to adapt to/understand various accounting systems, including those of the clearing brokers
- Excellent communication, organization, and analytical skills are a must
- Must be able to manage projects efficiently and effectively, as well as meet the set deadline
- Detail-oriented and be able to work in a fast-paced environment
- Knowledge of ServiceNow preferred
- Strong problem-solving skills
- Ability to lift 40lbs

**Who We Are**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

**What’s In It For You**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- An environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration

**Our employees are the foundation of our success.**
- NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community._
- Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward._
- Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work._ _We contribute to different organizations, including Children’s Cancer Society, GenHERation, Year Up, and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country._
- Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field, or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone. _