Employee Care Workforce Planner

7 days ago

Vancouver, Canada Paladin Security Full time

Employee Care Workforce Planner
**MISSION STATEMENT**:
The Employee Care Workforce Planner (ECWP) is responsible for ensuring that our front-line staff are being supported in a manner that is consistent with Paladin’s expectations. This is primarily achieved through collaborating with the Employee Care team, Paladin’s Management and Supervisory teams to ensure fair and productive approaches are taken with our people. The ECWP will focus on employee retention strategies by maximizing the employee experience by ensuring our management teams are effectively supporting, recognizing, and continually coaching our front-line staff throughout their careers.

**KEY ACCOUNTABILITIES**:

- Exemplify the consummate Paladin brand ambassador to our employees.
- Answer day-to-day HR inquires and questions for our employees and liaise with interdepartmental leads to ensure employee concerns are dealt with in a timely and appropriate manner.
- Deliver Supervisory training curriculum and incorporate feedback from Employee Care Advisor and Employee Care Manager as it relates to trending performance issues from Supervisors and Field Staff.
- Co-lead Employee Care initiatives including the Annual Holiday Party, 24-hours of Thanks, 4 seasons of giving etc
- Conduct site visits to meet with our employees regarding career planning and progression opportunities.
- Conduct focus group surveys, compile data and condense into reportable metrics for senior management.
- Play an integral role in Paladin’s succession planning, career mapping and talent management.
- Manage the Paladin’s employee Rewards and Recognition program that includes participation in seasonal events and culture initiatives.
- Recommend appropriate corrective action for employee performance and conduct issues and provide mediation services when needed to achieve resolution. The ECWP be working alongside the EC Advisor, EC Manager and Talent Acquisition team to find individuals who have been removed with or without cause into comparable roles with as little paid downtime as possible. removed with or without cause into comparable roles with as little paid downtime as possible
- Perform other duties as requested to assist with corporate and/or branch needs.

**SKILLS AND QUALIFICATIONS**:

- Proven ability to embrace change and adversity in a rapidly growing and changing environment
- Diploma or Degree in Business Management or Human Resources and/or CPHR designation considered an asset. Minimum of 3 years of related Human Resources Administrator or Coordinator experience.
- Ability to communicate effectively with others, build relationships, facilitate group discussions, and interact with people at all levels of the organization with tact, diplomacy and in a professional manner.
- A strong knowledge and understanding of Employment Standards Legislation and Human Rights Legislation
- Strong computer skills, including Word, Excel, PowerPoint, Publisher and Outlook

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