Insurance Customer Service Representative

6 days ago

Etobicoke, Canada Jones DesLauriers Blevins Full time

**Primary responsibilities include**:

- Prepare insurance quotes using Applied Rating Services (Compuquote)
- Provide an exceptional customer experience with every interaction
- Accurately read and interpret Hits, MVR and Autoplus reports
- Upload policies on insurance company portals, provide quotations to customers and brokers, etc.
- Send payment reminders when necessary
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverage based on individual consumer needs
- Adhere to the underwriting criteria set out by our broker partners
- Co-ordinate and follow up on client documents
- Issue Temporary Liability Cards and Insurance Certificates for customers
- Know, understand and use insurance companies’ portals
- Other duties as assigned

**Qualifications**
- Excellent customer service skills, including customer support and customer experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and manage time effectively
- A team player with strong work ethic;
- Commitment to delivering professionalism and expertise
- Proven experience working in fast-paced environments with a high volume of customer inquiries
- Must be proficient in Microsoft Office Suite
- Familiarity with broker management software including EPIC and Compuquote - an asset
- Registered Insurance Broker of Ontario (RIBO) designation is not required but considered an asset
- Bilingual in English and French an asset

**Skills & Experience**
- Minimum of one-year experience in a Personal Lines brokerage in a similar capacity

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Licence/Certification:

- RIBO License (preferred)

Work Location: In person

  • Insurance - Technical Service Representative

    1 week ago

    Etobicoke, Canada Custom Insurance Brokers Full time

    **Job Summary** **Duties** - Assist clients with inquiries regarding their policies and billings - Coordinate with insurance brokers and underwriters - Provide administrative support including data entry, filing, and managing correspondence. - Utilize customer service skills to address client concerns and provide solutions. - Support sales administration...

  • Sales & Customer Service Rep - Insurance

    6 days ago

    Etobicoke, Canada Desjardins Insurance Full time

    Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top...

  • Insurance Account Representative

    7 days ago

    Etobicoke, Canada Vik Salhotra - Desjardins Insurance Intern Full time

    **Insurance Account Representative - Desjardins Agent Team Member** Location: Toronto, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...

  • Insurance Sales

    2 weeks ago

    Etobicoke, Canada Desjardins Insurance Full time

    We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top producing team. If you are ambitious, sales...

  • Insurance Sales

    2 days ago

    Etobicoke, Canada Desjardins Insurance Full time

    We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top producing team. If you are ambitious, sales...

  • Insurance Account Representative

    2 weeks ago

    Etobicoke, Canada Lorrie Howe Insurance Full time

    **About us** Lorrie S Howe Insurance Agency Ltd is a small business in Etobicoke, ON. We are professional, agile, and our goal is to Provide outstanding customer service. Our work environment includes: - Modern office setting - Growth opportunities Responsiblities: Develop leads, schedule appoinments, identiy customer nees, and market appropriate...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada U-Haul Full time

    **Customer Service representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Sales Representative-insurance

    7 days ago

    Etobicoke, Canada Desjardins Insurance Full time

    Are you a **Sales Rep** looking to enter the Insurance industry? Do you have the right personality and communication skills to attract prospects to our Agency and make them our customers? Are you comfortable communicating with businesses? Looking for an **awesome** individual to join a great team here in South Etobicoke. We are a Desjardins Insurance Agency...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that integrates barcode hardware and software solutions has an opening for the following full time position: **Customer Service Representative** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and providing ETA’s - Assisting customers with product...

  • Automotive Customer Service Representative

    6 days ago

    Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...