Non-profit Communications Coordinator

**JOB SUMMARY**

The Communications Coordinator is an all-star, leading multiple areas, including strategizing, planning, implementation, and evaluation. Supporting the success of our initiatives, they will lead promotion planning, writing, design, communication execution, and evaluating impact with our teams. This position is responsible for ensuring that we drive our strategic plan communication goals to the finish line to meet physicians' practice and professional needs.

The following skills would be an asset for this role: Excellent Written and Verbal Communication, Presentation Skills, Marketing Strategy Development, Brand Management, Campaign Management, Project Management, Operational Efficiency, Team Collaboration, Digital Communication Tools, Confidentiality and Compliance, Flexibility.

As per our COVID vaccination policy, all staff and contractors must have full COVID-19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines) and show proof of vaccine.

**ABOUT US**

Divisions of Family Practice is an initiative of the **Family Practice Services Committee ** (a joint committee of the **BC Ministry of Health **and **Doctors of BC**. **The Ridge Meadows Division of Family Practice (RMDFP)** operates as a nonprofit society. Incorporated in 2010, it serves the Maple Ridge and Pitt Meadows area. RMDFP provides its 147 physician members with a strong voice to ensure that our members are at the forefront of positive change in our healthcare system.

**Our Vision**

We seek to achieve optimal health for Maple Ridge, Pitt Meadows and Katzie First Nations, by providing leadership and support for our physicians and in turn provide the best care possible for their patients.

**Our Mission**

To improve physician satisfaction by having an organization that builds inclusive connections and partnerships to make meaningful health care change.

**Commitment to Equity, Diversity, Inclusion AND CULTURE**

We are committed to an inclusive workforce that fully represents many different cultures, backgrounds, and viewpoints. Our objective is to provide a space for people from all walks of life, creating a welcoming environment for all. We are committed and have accountability to our working culture.

**Areas of RESPONSIBILITY**

**Big Picture**
Responsible for contributing and supporting the organization's annual Strategic Plan and organization goals to success.

**Strategy**
- Develop and lead a strategic annual communication plan in collaboration with the team and physician direction.
- Develop and manage branding and writing guidelines within the organization.
- Ensure effective communication within the organization that highlights our impact to members and partners.
- Ensuring the Division members’ voice is at the forefront of all work.
- Engage, support, and involve physician leadership year-round, to make decisions and set direction of communications ensuring the physician voice is heard.
- Meet regularly with the Executive Director for strategic direction and to provide communication updates on a proactive basis, identifying risks.
- Identify risks and remove roadblocks through proactive problem-solving before the communication reaches the audience.
- Work in a quality improvement style in everything you touch and with the staff team.

**Promotions and Marketing**
- Design and implement strategic marketing and promotional activities for campaigns, tools, and initiatives as needed.
- Develop and maintain communication materials including the website, handouts, reports, advertisements, videos, letterhead, pathways, and other tools.
- Create and execute a comprehensive promotion plan with an integrated quality improvement and evaluation system to measure effectiveness and impact.

**Communications, Reporting and Operations**
- Design and implement regular member and partner communications with one-off communications, Division Digest, Fresh Sheet, social media, print and other channels as required.
- Ensure timelines and outcomes/deliverables are met by deadlines.
- Develop, maintain, and manage personal workplan, creating a system to track deadlines ensuring tasks are completed by deadline.
- Lead communications at meetings identifying what is needed, the intent of the communication, and what you need from the staff team for successful communication.
- Strategically plan and approach all communications to align with organizational goals.
- Evaluate and quality improve all communication, asking “Did this bring value?” if not, what can be done differently next time?
- Manage and troubleshoot roadblocks to ensure work keeps moving forward by calling the staff team together to brainstorm through.
- Communicate with the staff team by providing status updates to the person who requested the work.
- Ensure delivery of all communications is consistent with funding agreements, goals, and in complian